Assist World

Virtual Assistant – Travel Operations, Administrative Support

Assist World

part-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $500 per month

About the role

  • Prepare and send travel quotes, confirmations, and documentation
  • Manage general administrative tasks and backend workflows
  • Keep internal systems and records organized and up to date
  • Support day-to-day business operations during busy and quiet periods
  • Respond to client inquiries via email and messaging platforms
  • Participate in WhatsApp group chats and respond on behalf of the business when needed
  • Provide timely, professional, and service-oriented communication
  • Ensure no client requests or follow-ups are missed
  • Research destinations, accommodations, and experiences
  • Assist with itinerary preparation and travel-related logistics
  • Support flight-related admin, including check-ins and confirmations
  • Organize and maintain client information in the CRM (Zoho)
  • Ensure backend systems are accurate, structured, and easy to navigate
  • Help keep the business owner organized across tools and platforms
  • Assist with basic bookkeeping tasks using Xero (Nice-to-Have)
  • Support transaction tracking and financial admin (non-accounting role) (Nice-to-Have)
  • Help prepare records for future bookkeeping needs (Nice-to-Have)
  • Assist with light social media and email marketing during quieter periods
  • Contribute ideas or improvements if experienced in the travel industry
  • Potential to support shared administrative tasks for an additional business in the future (with transparency and agreement)

Requirements

  • Strong organizational and administrative skills
  • Excellent written communication and customer service mindset
  • High attention to detail and follow-through
  • Ability to work independently and manage priorities
  • Comfortable working across time zones
  • Previous experience in the travel or hospitality industry (Nice-to-Have)
  • Familiarity with CRM systems (especially Zoho) (Nice-to-Have)
  • Basic bookkeeping experience (Xero preferred) (Nice-to-Have)
  • Experience supporting small businesses or entrepreneurs (Nice-to-Have)
Benefits
  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus
  • $300 tenure bonus every 6 months
  • $500 entry monthly raffle
  • NO TRACKER. NO PROBLEM

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
itinerary preparationtravel logisticsbookkeepingtransaction trackingfinancial administration
Soft skills
organizational skillsadministrative skillswritten communicationcustomer serviceattention to detailindependent workpriority management