Assist World

Virtual Assistant – Travel Operations, Administrative Support

Assist World

part-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $500 per month

About the role

  • Prepare and send travel quotes, confirmations, and documentation
  • Manage general administrative tasks and backend workflows
  • Keep internal systems and records organized and up to date
  • Support day-to-day business operations during busy and quiet periods
  • Respond to client inquiries via email and messaging platforms
  • Participate in WhatsApp group chats and respond on behalf of the business when needed
  • Provide timely, professional, and service-oriented communication
  • Ensure no client requests or follow-ups are missed
  • Research destinations, accommodations, and experiences
  • Assist with itinerary preparation and travel-related logistics
  • Support flight-related admin, including check-ins and confirmations
  • Organize and maintain client information in the CRM (Zoho)
  • Ensure backend systems are accurate, structured, and easy to navigate
  • Help keep the business owner organized across tools and platforms
  • Assist with basic bookkeeping tasks using Xero (Nice-to-Have)
  • Support transaction tracking and financial admin (non-accounting role) (Nice-to-Have)
  • Help prepare records for future bookkeeping needs (Nice-to-Have)
  • Assist with light social media and email marketing during quieter periods
  • Contribute ideas or improvements if experienced in the travel industry
  • Potential to support shared administrative tasks for an additional business in the future (with transparency and agreement)

Requirements

  • Strong organizational and administrative skills
  • Excellent written communication and customer service mindset
  • High attention to detail and follow-through
  • Ability to work independently and manage priorities
  • Comfortable working across time zones
  • Previous experience in the travel or hospitality industry (Nice-to-Have)
  • Familiarity with CRM systems (especially Zoho) (Nice-to-Have)
  • Basic bookkeeping experience (Xero preferred) (Nice-to-Have)
  • Experience supporting small businesses or entrepreneurs (Nice-to-Have)
Benefits
  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus
  • $300 tenure bonus every 6 months
  • $500 entry monthly raffle
  • NO TRACKER. NO PROBLEM
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
itinerary preparationtravel logisticsbookkeepingtransaction trackingfinancial administration
Soft Skills
organizational skillsadministrative skillswritten communicationcustomer serviceattention to detailindependent workpriority management