Assist World

Healthcare Virtual Assistant – Back Office, Phone, Billing Support

Assist World

part-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

Visit company website
✨ AI Apply
Apply

Salary

💰 $500 - $700 per month

Job Level

Mid-LevelSenior

About the role

  • Upload and organize medical documents accurately
  • Send lab orders through the practice’s EHR system
  • Maintain clean documentation and ensure records are properly filed
  • Support general administrative needs for cross-coverage across teams
  • Handle inbound/outbound calls as needed using the practice phone system
  • Route requests appropriately and document outcomes clearly
  • Maintain a professional, patient-friendly phone presence
  • Assist with billing questions/issues and basic billing workflows
  • Coordinate with internal staff to resolve billing concerns
  • Learn the practice’s billing processes (software experience can be learned)
  • Use Microsoft Office tools (Excel, Word) for tracking and documentation
  • Support internal task tracking and operational follow-through
  • Keep assigned systems and workflows updated consistently

Requirements

  • 3+ years experience as a Virtual Assistant / Admin Support / Healthcare Support role (preferred)
  • Strong attention to detail (documentation accuracy is critical)
  • Confident communicator (written + verbal), comfortable supporting phone tasks
  • Tech-savvy and able to adapt quickly to new software/tools
  • Reliable internet and power setup (backup strongly preferred)
  • Comfortable working aligned to Eastern Time coverage
  • Healthcare admin background (EHR, lab orders, insurance/billing exposure) (Nice to Have)
  • Prior HIPAA-adjacent experience or comfort working in regulated environments (Nice to Have)
  • CRM experience (HubSpot or similar) (Nice to Have)
Benefits
  • 100% REMOTE
  • $50 birthday bonus
  • $200 testimonial bonus
  • $300 tenure bonus every 6 months
  • $500 entry monthly raffle

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
EHRbilling workflowsdocumentation accuracylab ordersCRMMicrosoft OfficeExcelWord
Soft skills
attention to detailconfident communicatortech-savvyreliableadaptability