Salary
💰 $156,000 - $204,000 per year
About the role
- Work in partnership with Product and Engineering leads to frame user problems, business opportunities, and deliver solutions
- Deeply understand our users, customers, products and business
- Mentor other designers on how to design for exceptional user experiences
- Facilitate stakeholder collaboration and feedback
- Mature our design language and design processes
- Develop hypotheses, do the legwork of evaluation and experimentation, iterate on solutions
- Prototype and solution at any fidelity, favoring collaboration over extensive documentation
- Focus on customer needs and goals, scenarios, task flows, and favor customer impact over perfect solutions
- Engage in technical details and contribute during product and team transformations
Requirements
- 7+ years designing software
- Educational background in design, human-computer interaction, computer science, psychology or related field
- Portfolio showcasing product design problem solving, where multiple solutions were considered and tested
- Experience working on end-to-end user experiences, with clear design principles
- Excellent written communication and design fundamentals
- Experience with both qualitative and quantitative User Research
- Experience with a broad range of tools, including, but not limited to: Figma, HTML/CSS, React, LLMs, UserTesting
- Deep expertise in at least two practice areas (e.g. UI Design, Information Architecture, User Research, Interaction Design, Front-end Development)
- High visual UI craft, Design Systems expertise, and/or Financial Services experience (strongly preferred)
- Can prototype and solution at any fidelity, favoring collaboration over extensive documentation
- Able to engage in technical details and work through product and team transformations
- Willingness to not wait for handed requirements; proactive problem framing
- Candidates must be legally authorized to work in the US; employer unable to provide visa sponsorship
- Able to accommodate a hybrid work schedule and be close to Charlotte, NC or Concord, CA offices