Asset Living

Supervisor

• Oversee facilities management functions across multiple locations
• Conduct regular site visits
• Work with on-site team and Regional Manager
• Reinforce community environmental safety programs
• Identify opportunities for cost savings and process improvements
• Develop emergency response plans
• Establish and monitor Key Performance Indicators (KPIs)
• Analyze KPI data for trends and areas for improvement
• Assist with compliance programs at site level
• Support capital budgets development

Regional Maintenance Supervisor

Director

• Oversee facilities management functions across multiple locations
• Conduct site visits on a regular basis
• Develop and implement emergency response plans
• Establish and monitor Key Performance Indicators (KPIs)

Regional Facilities Director

IT Support

• Maintain the property management software & Quickbase system and create custom reporting.
• Maintain, generate, expand reporting in Quickbase system & general back end management upkeep.
• Maintain Tableau workbooks weekly.
• Assist with month-end reporting and potential gross rent.
• Assist with migrations.
• Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc.
• Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc.
• Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc.
• Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side.
• Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services.
• Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures.
• Assess/verify the effectiveness and accuracy of new data sources.
• Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI.
• Management of users, files, and processes for ShareFile application management.
• Generate monthly and weekly reporting, creating custom reporting as requested.
• Assist with special projects.
• Assisting in resolving support tickets and holding a backup for support as needed.

Systems Support Specialist

Collections

• Monitor and manage accounts receivable across assigned properties, ensuring accurate and timely posting of payments, charges, move-out balances, and utility bill-backs.
• Lead the delinquency and eviction process, including issuing notices, coordinating legal filings, and ensuring compliance with Fair Housing as well as applicable county and state laws.
• Communicate effectively with residents and guarantors regarding balances, payment plans, and the overall collection process.
• Maintain organized, audit-ready financial records and assist with monthly closing procedures and reporting.
• Collaborate with onsite teams to verify ledger accuracy and support move-out reconciliations and security deposit refunds.
• Clearly explain account statuses and policies to stakeholders with professionalism and empathy.
• Work independently in a fully remote environment. No travel required.

Collections Associate

Controller

• Responsible for the supervision of the accounting for a specific team of accountants.
• Ensures the delivery of financial statements within the required client delivery date.
• Communicates regularly with clients to discuss the financial performance of their properties and respond to accounting questions.
• Responsible for the accuracy of financial statements prepared by a team of accountants.
• Supervises the accounting team in reviewing rent rolls, reconciling bank statements and monitoring monthly operating results against budget.
• Coordinate with operational team members to prepare and approve financial budgets for each property.
• Coordinate with the Controller and CFO and other Assistant controllers to establish and implement short/long-range departmental goals, objectives, policies, and operating procedures.
• Participate in the hiring process and annual performance reviews for a team of Senior Accountants, Accountants, and Junior Accountants.
• Manage efficiency and make staffing recommendations in order to meet expected performance metrics.
• Support a team of assistant controllers in the responding to financial audit requests and provide recommendations for procedural improvements.

Regional Maintenance Supervisor

Regional Facilities Director

Systems Support Specialist

Collections Associate

Assistant Controller