Collections Associate

Asset Living

Collections Associate managing rent collection across student housing portfolios. Overseeing delinquency processes and ensuring compliance with company policies and regulations.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Monitor and manage accounts receivable across assigned properties, ensuring accurate and timely posting of payments, charges, move-out balances, and utility bill-backs.
Lead the delinquency and eviction process, including issuing notices, coordinating legal filings, and ensuring compliance with Fair Housing as well as applicable county and state laws.
Communicate effectively with residents and guarantors regarding balances, payment plans, and the overall collection process.
Maintain organized, audit-ready financial records and assist with monthly closing procedures and reporting.
Collaborate with onsite teams to verify ledger accuracy and support move-out reconciliations and security deposit refunds.
Clearly explain account statuses and policies to stakeholders with professionalism and empathy.
Work independently in a fully remote environment. No travel required.

Requirements

What you’ll need

1+ years of site-level property management experience (leasing, assistant/community manager); student housing background strongly preferred.
Solid understanding of general ledger functions and account reconciliation.
Proficient in navigating county and state eviction procedures while ensuring adherence to Fair Housing laws.
Exceptional organizational skills, strong written and verbal communication, and the ability to manage tasks independently.
Proficiency in property management software and general computer systems.
High school diploma or equivalent required; Bachelor’s degree preferred.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivable managementpayment postingaccount reconciliationledger accuracyfinancial record maintenancemonthly closing procedureseviction processFair Housing complianceutility bill-backsmove-out reconciliations

Soft Skills

effective communicationorganizational skillsprofessionalismempathyindependent task managementstrong written communicationstrong verbal communication