ASR Group

Full-stack Engineer

• Serve as the global technical authority for reliability engineering standards, methodologies, and best practices.
• Define, maintain, and govern enterprise reliability standards, tools, and frameworks.
• Lead the technical deployment and sustainment of Reliability-Centered Maintenance (RCM) across critical asset classes.
• Ensure critical equipment has documented failure modes, risk-based maintenance strategies, and performance expectations.
• Provide expert guidance on predictive maintenance, condition monitoring, and data analytics applications.
• Analyze performance data to identify systemic failure patterns and recommend permanent corrective actions.
• Lead or support Root Cause Failure Analysis (RCFA) for complex or high-risk equipment failures.
• Support capital projects by embedding reliability and maintainability requirements into design, specification, and asset handover.
• Mentor and influence site reliability engineers through technical coaching and knowledge sharing.
• Partner with site, regional, and corporate leaders to improve OEE, MTBF, MTTR, and asset availability.

Principal Engineer, Global Reliability

Customer Support

• Provide a high level of local customer service
• Close Help Desk tickets in a timely fashion
• Maintain sites asset inventory in Asset Inventory System
• Maintain site standards and documentation in accordance with enterprise procedures
• Provide support for projects by completing designated tasks
• Provide level 2 and 3 technical support for clients at local office and remote locations
• Support Windows laptops and desktops as well as IOS Desktops including End Of Life replacement, configuration and deployment
• Troubleshoot all client issues, connectivity, package deployment and virus removal
• Support Enterprise mobile devices including iPhone, iPad, cell, tablets and broadband devices
• Maintain asset inventory of hardware within assigned territory
• Work with outside contractors, project teams and internal staff to maintain and repair all IT assets
• Work with the infrastructure team on network device maintenance, server patching and troubleshooting LAN/WAN/VPN connectivity issues
• Support annual equipment refresh including switch and server replacement
• Travel to local sites in a daily basis to approx.. 80% of the time

IT Site Support Specialist

Financial Planning and Analysis

• Own specific month-end closing tasks within the Operational Finance team, focused on Inventory/Supply Chain.
• Provide month-end, quarterly and annual commentary and analysis on Inventory/Supply Chain performance.
• Attend both on and off site Inventory counts providing robust financial support and controls (with reasonable adjustments provided where required).
• Develop and maintain Standard Product Costings and Bills of Materials.
• Investigate cost and other inefficiencies, working with the business to drive overall profitability.
• Maintain and strengthen controls and procedures.
• Maintain and develop the budget/forecast models within the company’s business planning software (Anaplan / SAC). This will involve completing applicable technical model training where required.
• Support the annual budgeting process with the overall objective of delivering a robust and accurate budget which has been signed off by all relevant stakeholders.
• To build strong cross-functional relationships with relevant teams e.g. Operations, Supply Chain, Sales and Marketing.
• Perform other ad-hoc tasks, as required.

Principal Engineer, Global Reliability

IT Site Support Specialist

Senior Finance Analyst