Senior Director – IT Enterprise Strategy & Services

ASR Group

Senior Director IT Enterprise Strategy & Services at Florida Crystals overseeing multi-functional IT organization. Leading strategy, operations, and optimization of enterprise architecture and services.

Posted 6/22/2026full-timeWest Palm Beach • Florida • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Hard Skills

IT strategyenterprise architectureproject managementnetworkingsystems equipmentcloud computingvirtualizationservice delivery KPIsservice delivery SLAsinfrastructure performance optimization

Soft Skills

leadershipcommunicationinterpersonal skillsanalytical skillsproblem-solving skillsproject managementprioritizationinnovationcontinuous improvementmentoring

Tools & Technologies

managed servicescloud adoptionplatform standardizationautomationIT securitycomplianceinfrastructure architectureapplication supportIT operationsIT portfolio planning

Certifications & Qualifications

TOGAFITILPMP

Industry Keywords

infrastructure architectureIT service domainsenterprise ITIT architecture standardsemerging technologiesindustry trendsservice modernizationuser experiencecost efficiencyoutsourced IT services

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Lead a multi-functional organization of Directors overseeing Infrastructure Architecture, PMO, Portfolio Planning, Application Support, Infrastructure Operations, and Site Support
Provides leadership, direction, and performance management to a team of senior leaders responsible for critical IT service domains
Develop and implement IT strategy aligned with business goals and objectives
Oversee the design and implementation of enterprise and infrastructure architecture to ensure scalability, security, and efficiency
Owns enterprise IT portfolio planning, prioritization, and execution
Accountable for both 'run' (operations, support, stability) and 'change' (projects, transformation) across the IT services portfolio
Defines and enforces service delivery KPIs and SLAs across all infrastructure and application support functions
Drives continuous improvement in reliability, user experience, and cost efficiency
Owns managed services strategy and performance
Leads enterprise-wide transformation initiatives including cloud adoption, platform standardization, automation, and service modernization
Monitor and optimize infrastructure and application performance, availability, and capacity
Lead and mentor a team of IT professionals, fostering a culture of innovation and continuous improvement
Development and ongoing refinement of enterprise-wide IT architecture standards
Ensure IT security and compliance requirements are embedded in IT architecture standards
Stay current with emerging technologies and industry trends to drive innovation and continuous improvement.

Requirements

What you’ll need

10+ years of experience in IT strategy, enterprise architecture, and project management
10+ years equivalent work experience with Networking and Systems Equipment
Proven experience in managing outsourced IT services
Strong knowledge of enterprise architecture frameworks and methodologies
Excellent leadership, communication, and interpersonal skills
Ability to manage multiple projects and priorities in a fast-paced environment
Strong analytical and problem-solving skills
Experience with cloud computing, virtualization, and other modern infrastructure technologies
Relevant certifications (e.g., TOGAF, ITIL, PMP) are a plus.
Bachelor's Degree in Computer Science, Information Systems or related field (preferred)

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Equipment allowances