Ashby

Renewal Manager, Enterprise

Ashby

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $160,000 per year

About the role

  • Guide customers through renewal processes, achieving success for both the customer and Ashby.
  • Lead renewal cycles and manage contract inquiries for Ashby’s largest customers.
  • Own complex negotiations and collaborate across various internal teams.
  • Manage multi-threaded enterprise renewals involving procurement, legal reviews, and multiple products.
  • Develop deep product fluency to position Ashby’s platform credibly at renewal time.
  • Build and maintain trust with customers, proactively addressing concerns.

Requirements

  • You have a strong background in a combination of sales, customer success, and renewal management.
  • Proven ability to drive contract renewals and enhance customer relationships.
  • 5+ years of experience running successful renewals.
  • Exceptional commercial judgment and creativity.
  • Strong executive presence and the ability to simplify complexity.
  • Experience managing complex negotiations and contract inquiries.
  • Detail-oriented and adaptable for continuous learning.
  • Excellent communication skills over phone and email.
  • Ability to navigate high pressure situations with ease and professionalism.
Benefits
  • Competitive salary and equity.
  • Opportunity to work with a talented and passionate team.
  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
  • Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it!
  • Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
  • $100/month education budget with more expensive items (like conferences) covered with manager approval.
  • If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
renewal managementcontract negotiationscustomer successsales
Soft Skills
commercial judgmentcreativityexecutive presencecommunicationdetail-orientedadaptabilityprofessionalism