Senior Account Manager
ASG Technologies
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $110,000 per year
Job Level
About the role
- Take ownership of customer outcomes across implementation, renewals, and expansion
- Identify and execute upsell and cross-sell opportunities
- Build relationships with executive stakeholders and day-to-day users
- Partner closely with Implementation and Support teams
- Develop frameworks and processes for the Account Management function
- Create a tiered approach for customer coverage
Requirements
- 5-10+ years of experience owning renewals and expansion
- Understanding of regulated industrial organizations operations
- Strong negotiation skills
- Ability to build credibility with quality and operations stakeholders
- Executive presence to interact with senior leaders
- Systems and data oriented with disciplined CRM hygiene
Benefits
- Competitive benefits package including medical, dental, and vision coverage
- 401(k) program
- Generous PTO and paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
negotiation skillsrelationship buildingexecutive presencecredibility with stakeholderscustomer outcomes ownershipsystems orienteddata orienteddisciplined CRM hygiene