Ascensus

HR Service Center Associate

Ascensus

full-time

Posted on:

Location Type: Office

Location: Dresher • Minnesota • Pennsylvania • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Delivering support to Ascensus associates, leaders and the Human Resources team
  • Provide a high level of support for internal clients
  • Respond to level one cases regarding associate benefit programs, human resources policies and programs
  • Assign level two Help cases to the appropriate HR Center of Excellence team
  • Manage full life cycle of assigned cases from acknowledgment to follow up and resolution
  • Maintain associates’ data in Workday
  • Assist leaders with Leader Self Service tasks and inform associates how to use Workday
  • Process assigned Workday tasks and processes timely
  • Responsible for protecting, securing, and proper handling of all confidential data

Requirements

  • A bachelor’s degree in any stream
  • At least 1 - 2 years of experience in HR Shared Services in a global organization for US and India based associates to medium to large size organizations
  • Experience in Workday is a plus
  • Proficiency in MS Office and excellent written and verbal communication skills
  • Ability to manage multiple demands on time and work with cross-functional teams
  • Proven track record of collaborating with others to deliver fast, positive results
  • Strong analytical abilities and Excel skills
  • Organized with experience in coordinating projects
  • Proactive and collaborative team player with strong problem solving and conflict resolution skills
  • Strong written and spoken English language skills
Benefits
  • Equal Opportunity Employer
  • Reasonable accommodations for qualified individuals with disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
WorkdayMS OfficeExcelanalytical abilitiesproject coordination
Soft Skills
written communicationverbal communicationtime managementcollaborationproblem solvingconflict resolutionorganizationproactivity
Certifications
bachelor's degree