ARVO

Marketplace Manager – Real Estate

ARVO

full-time

Posted on:

Location Type: Hybrid

Location: Cape Town • South Africa

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Salary

💰 ZAR 22,000 - ZAR 24,000 per month

About the role

  • Build and maintain strong relationships with key agent accounts and sellers
  • Act as the primary point of contact for client needs, queries, and ongoing support
  • Deliver a high level of customer service to drive satisfaction and retention
  • Strategically manage the offer process to improve closure rates on accepted offers
  • Engage with sellers and buyers to address concerns and overcome objections
  • Use strong negotiation skills to optimise outcomes for all parties involved
  • Manage a pipeline of key accounts and active deals
  • Prioritise tasks effectively to maximise efficiency and results
  • Track KPIs related to offer closures, customer satisfaction, and revenue
  • Stay informed on market trends, competitor activity, and regulatory changes
  • Provide feedback and insights to internal teams to improve product and service offering
  • Work closely with internal sales, marketing, and product teams
  • Share customer feedback to inform product development and operational improvements

Requirements

  • Relevant qualification or degree in Real Estate or related field
  • 2–5 years’ experience in real estate sales or property-related roles
  • Proven track record in negotiating and closing property deals
  • Strong understanding of residential real estate market dynamics
  • Excellent communication, relationship-building, and negotiation skills
  • Proactive, results-driven, and comfortable working independently
  • Strong organisational and pipeline management skills
  • Proficient in CRM systems and digital tools
  • Adaptable and comfortable in a fast-paced, startup environment
Benefits
  • Be part of a high-growth PropTech business shaping the future of residential real estate
  • Work in a flexible, hybrid environment
  • Strong performance-based bonus structure
  • Real opportunity for career progression and long-term growth
  • High-impact role where your contribution directly affects business success
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
negotiatingclosing property dealspipeline managementcustomer serviceKPI trackingmarket trend analysis
Soft Skills
relationship-buildingcommunicationproactiveresults-drivenorganisationaladaptability
Certifications
degree in Real Estate