ARVO

Manager

• Build and maintain strong relationships with key agent accounts and sellers
• Act as the primary point of contact for client needs, queries, and ongoing support
• Deliver a high level of customer service to drive satisfaction and retention
• Strategically manage the offer process to improve closure rates on accepted offers
• Engage with sellers and buyers to address concerns and overcome objections
• Use strong negotiation skills to optimise outcomes for all parties involved
• Manage a pipeline of key accounts and active deals
• Prioritise tasks effectively to maximise efficiency and results
• Track KPIs related to offer closures, customer satisfaction, and revenue
• Stay informed on market trends, competitor activity, and regulatory changes
• Provide feedback and insights to internal teams to improve product and service offering
• Work closely with internal sales, marketing, and product teams
• Share customer feedback to inform product development and operational improvements

Marketplace Manager – Real Estate

• **Key Responsibilities**
• End-to-end project delivery
• Contractor coordination and site oversight
• Materials, budget and finance coordination
• Stakeholder and vendor communication
• Cross-functional collaboration
• Systems management and operational improvement

Marketplace Manager – Real Estate

Property Manager