ARUP Laboratories

DevOps Engineer

• Deliver innovative products and services at a rapid pace
• Engineer a platform that provides services and frameworks to developers
• Own, automate and troubleshoot Production Releases for a complex set of Biocomputing solutions
• Implement Continuous Integration (CI) / Continuous Deployment (CD) and DevOps
• Research, test, and pilot a new metrics collection system
• Define, select, implement and support a new configuration management system
• Work closely with development staff and train them on keeping data safe
• Prototype reusable patterns and tools and coach developers
• Setup/Configuration/Administration of tools like GIT and Splunk
• Assist development teams in implementing the versioning and archiving of software artifacts

DevOps Engineer – III

Client Services Representative

• Build and maintain customer relationships throughout all communications while providing a positive, professional and empathetic understanding to all customers.
• Create and modify patient orders and demographics by following complex ordering procedures, processes and policies.
• Prioritize, research and respond to requests for test information, specimen requirements, supplies and fees associated with vendor and internal testing
• Foster communications and exhibit exceptional customer service in all professional interactions.
• Exercise careful deliberation and judgment pertaining to complex job requirements and responsibilities in order to best serve the patient, customer, and ARUP.
• Exhibits high quality performance through accuracy and commitment in a timely manner.
• Promote and exercise information management through case ownership and prioritization by providing thorough documentation and follow through when appropriate for customer satisfaction.
• Familiarity with ARUP clients and Account Executives.
• Provide education, guidance, and resolution to customers regarding available resources, information and application utility.
• Promotes and utilizes multiple systems within ARUP in order to research and resolve customer issues effectively and efficiently
• Serves as a liaison between ARUP customers and technical sections.

DevOps Engineer – III

Client Services Agent