Application Manager

ARTUS Gesellschaft für Brand-

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Ensure the smooth operation, maintenance, and continuous development of the ERP system
  • Support business units in using the ERP system
  • Train employees and create documentation
  • Record and handle incidents and requests (2nd-level support)
  • Analyze and optimize business processes in collaboration with the business units
  • Participate in the implementation of new modules and applications

Requirements

  • Successfully completed vocational training or degree in computer science or a related field, or an equivalent qualification
  • Experience in supporting ERP systems – preferably Mosaik
  • Understanding of business processes in claims handling/settlement
  • Analytical and structured working approach
  • Strong communication skills and service orientation
  • Independent, structured, and solution-oriented way of working
  • Experience with ticketing systems is an advantage
Benefits
  • Ensure the smooth operation, maintenance, and continuous development of the ERP system
  • Support business units in using the ERP system
  • Train employees and create documentation
  • Record and handle incidents and requests (2nd-level support)
  • Analyze and optimize business processes in collaboration with the business units
  • Participate in the implementation of new modules and applications
  • Secure, crisis-resistant position & attractive compensation
  • Jobbike leasing & corporate benefits
  • Contribution to company pension plan
  • Development and training opportunities
  • Open culture for addressing mistakes and a unique team spirit
  • Respectful, collegial informal culture & flat hierarchies
  • Varied company events in the ARTUSphere
  • Employee referral bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP systemsMosaikbusiness process analysisincident management2nd-level supportdocumentation creationmodule implementationapplication support
Soft Skills
strong communication skillsservice orientationanalytical approachstructured workingsolution-oriented mindsetindependent working
Certifications
vocational training in computer sciencedegree in computer science