Arttha Gestão & RH

Inside Sales

• Realizar atendimento consultivo de leads previamente qualificados, utilizando principalmente WhatsApp e ligações telefônicas.
• Conduzir negociações comerciais com foco na conversão de oportunidades em vendas.
• Utilizar CRM e demais ferramentas disponibilizadas pela empresa para gerenciamento do funil comercial.
• Seguir processos, scripts e fluxos comerciais estruturados pela empresa.
• Realizar follow-up dos leads durante toda a jornada comercial.
• Atualizar registros e informações no CRM.
• Identificar oportunidades de melhoria no processo comercial e propor novas abordagens quando pertinente.
• Garantir excelência na comunicação escrita e verbal durante todas as interações comerciais.

Analista Comercial – Closer, Inside Sales

General Counsel

• Draft labor litigation pleadings for all procedural stages (trial and appellate, including enforcement/execution)
• Attend initial hearings, conciliation sessions and evidentiary hearings, predominantly defending the respondent (employer)
• Prepare administrative defenses before regulatory/supervisory bodies (Ministry of Labor and Employment - MTE, Public Labor Prosecutor's Office - MPT, and other competent authorities)
• Analyze documents and case files to prepare legal advisory opinions
• Participate in client meetings to gather information and define litigation strategies
• Provide preventive guidance to companies in consultative meetings
• Prepare reports related to labor liabilities
• Populate and maintain the firm’s legal case management system
• Perform case status checks and conduct legal research
• Handle matters involving Labor Law, Trade Union Law, and Administrative Law related to public servants
• Assist more senior attorneys in managing matters
• Participate in internal meetings, study groups and training sessions
• Contribute to administrative tasks consistent with the role

Junior Lawyer

Administrative Assistant

• Answer and respond to messages received through various channels, classifying requests and prioritizing urgent cases
• Maintain cordial, clear communication aligned with the clinic's tone
• Record important patient information in the system or spreadsheets
• Advise patients on how consultations work, the physician's profile, fees, insurance coverage, required documentation, and preparation instructions
• Schedule appointments, suggest alternative dates, enter and confirm data accurately, and update control spreadsheets
• Keep constant contact with partner reception teams to open, adjust, and close schedules, resolve scheduling conflicts, and communicate changes that affect patients
• Receive and organize requests for evaluations, second opinions, or referrals, collecting basic information and ensuring follow-up until the appointment
• Update scheduling spreadsheets, pending items, waiting lists, and data for reports
• Organize regular backups and confirm details with patients to prevent no-shows and errors
• Maintain a welcoming approach, noting patients' special needs and reviewing the schedule daily to identify potential conflicts

Analista Comercial – Closer, Inside Sales

Junior Lawyer

Administrative Assistant – Medical Scheduling