Arttha Gestão & RH

Account Executive

• Attend to customers via phone, WhatsApp, email, chat and social media, ensuring a positive experience
• Clarify doubts and provide clear information about products, services and processes
• Follow up leads through to sale closure, maintaining active and strategic contact
• Qualify and register leads in the CRM and ERP, keeping data up to date
• Present products consultatively, highlighting differentiators and benefits
• Negotiate commercial terms, overcome objections and close orders
• Generate orders, invoices, payment slips (boleto) and payment links in the ERP
• Communicate promotions and opportunities for additional sales
• Prospect new customers when necessary
• Work in partnership with the internal team (art and production)
• Analyze sales indicators and propose improvements

Sales Consultant

Analyst

• Perform real estate credit analysis of clients
• Monitor builders' systems daily to receive new cases/processes
• Track and organize documentation submitted by clients
• Prepare and update follow-up reports for processes
• Serve clients and brokers online (primarily via WhatsApp)
• Clarify questions and guide clients throughout the financing process
• Maintain active communication with brokers, builders and financial institutions
• Monitor the progress of proposals until contract formalization

Sales Consultant

Real Estate Credit Analyst