Artisan Talent

Technical Recruiter

• Drive the entire recruiting process: sourcing, outreach, interviews, offers, and closing.
• Build strong pipelines of technical talent through creative sourcing and outreach.
• Collaborate closely with hiring managers to define role requirements and success profiles.
• Deliver an outstanding candidate experience that reflects Artisan’s brand and culture.
• Use data to improve recruiting velocity and quality of hire.
• Maintain a strong understanding of market trends, compensation benchmarks, and emerging technologies.
• Help define and scale recruiting processes, tools, and employer brand initiatives.

Customer Success Manager

• Own onboarding, implementation, and go-live for enterprise clients, coordinating with professional services, product, and engineering to ensure a smooth and successful launch
• Lead strategic business reviews, executive-level check-ins, and ROI discussions with C-suite and senior stakeholders
• Monitor adoption, usage, health, and key success metrics (e.g., value delivered, ROI, retention, NPS)
• Proactively identify upsell, cross-sell, and expansion opportunities within your accounts
• Serve as the primary point of customer escalation, managing complex issues and coordinating resolution with internal teams
• Advocate for your clients internally—convey product feedback, feature requests, and customer pain points to drive roadmap prioritization
• Build and maintain lasting relationships, ensuring clients view us as a strategic partner, not just a vendor
• Develop playbooks, scalable processes, and best practices for Enterprise CSM across the organization

Technical Recruiter

Enterprise Customer Success Manager