Artisan Talent

Account Executive

• Own the full sales cycle from qualification to close, focusing on sign-and-pay SaaS contracts.
• Sell complex, AI-powered solutions into senior GTM leaders (VP Sales, CROs, CMOs, RevOps).
• Build and maintain multi-stakeholder deal strategies across sales, marketing, BD, finance, and operations.
• Rapidly develop expertise in Artisan’s product, competitive landscape, and GTM ecosystem.
• Run highly polished discovery, demos, proposals, and executive presentations.
• Create (not wait for) collateral such as business cases, competitive breakdowns, and ROI analyses.
• Navigate objections with calm professionalism; be credible saying “I don’t know” when needed.
• Develop strong champions and guide them through internal buying processes—even without mature PMM assets.
• Contribute to pipeline generation through intelligent outreach and creative tactics.
• Partner closely with product and leadership to bring customer insights back into the roadmap.

Growth Account Executive

Backend Engineer

• You’ll design, build, and scale the backend that powers AI employees while following our principles:
• Velocity is Everything: keep the 20/80 rule in mind, delay kills growth
• Think Like a Founder: ship with quality, have strong opinions, and speak up if you disagree
• Operate With Efficiency: put the customer first, write it down, and use AI wherever possible
• Communication Rules Everything: be clear and concise, give candid, unsolicited feedback
• Meetings, But Make Them Useful: don’t attend meetings where you don’t add or extract value; Presence ≠ productivity
• Vibes Matter: have a positive attitude, make others feel appreciated, we’re here to win

Technical Recruiter

• Drive the entire recruiting process: sourcing, outreach, interviews, offers, and closing.
• Build strong pipelines of technical talent through creative sourcing and outreach.
• Collaborate closely with hiring managers to define role requirements and success profiles.
• Deliver an outstanding candidate experience that reflects Artisan’s brand and culture.
• Use data to improve recruiting velocity and quality of hire.
• Maintain a strong understanding of market trends, compensation benchmarks, and emerging technologies.
• Help define and scale recruiting processes, tools, and employer brand initiatives.

Customer Success Manager

• Own onboarding, implementation, and go-live for enterprise clients, coordinating with professional services, product, and engineering to ensure a smooth and successful launch
• Lead strategic business reviews, executive-level check-ins, and ROI discussions with C-suite and senior stakeholders
• Monitor adoption, usage, health, and key success metrics (e.g., value delivered, ROI, retention, NPS)
• Proactively identify upsell, cross-sell, and expansion opportunities within your accounts
• Serve as the primary point of customer escalation, managing complex issues and coordinating resolution with internal teams
• Advocate for your clients internally—convey product feedback, feature requests, and customer pain points to drive roadmap prioritization
• Build and maintain lasting relationships, ensuring clients view us as a strategic partner, not just a vendor
• Develop playbooks, scalable processes, and best practices for Enterprise CSM across the organization

Growth Account Executive

Backend Engineer

Technical Recruiter

Enterprise Customer Success Manager