
Marketing Operations Specialist
Articulate
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $68,400 - $90,630 per year
About the role
- Support the development, testing, and enablement of ongoing and new marketing campaigns and workflows to streamline marketing operations.
- Build, execute, and QA marketing campaigns within the marketing automation platform using established templates and standards.
- Support various campaign types, including webinars, gated content, events, and nurtures.
- Execute campaign-related operational tasks such as list uploads, segmentation, data validation, and campaign activation.
- Oversee tasks related to lead flow, such as building and maintaining automation, workflows, and routing rules.
- Build and maintain lightweight automations (e.g., Zapier flows) to support campaign intake, execution, or ad-hoc processes.
- Assist with execution and validation within the customer engagement platform (CEP), including basic builds, QA, and data flow checks.
- Collaborate with the GTM Ops team to ensure campaigns strictly adhere to the operational standards and are ready for launch.
- Perform thorough QA prior to launch to validate logic, data, timing, and integrations.
- Monitor campaigns post-launch and assist with troubleshooting as needed.
- Build and maintain routine reports for cross-functional stakeholders as needed.
- Identify opportunities to improve templates, workflows, and operational processes; suggest and help implement incremental enhancements.
- Maintain clear documentation for campaign builds, processes, and recurring workflows.
Requirements
- 2-5 years in marketing operations, campaign operations, or a similar role.
- B2B SaaS experience required.
- Hands-on experience building campaigns in a marketing automation platform (Marketo, HubSpot).
- Exposure to customer engagement platforms (Braze, Pendo), with the ability to support builds, QA, and integrations.
- Analytical skills to extract meaning and recommend actions.
- Strong attention to detail and commitment to accuracy.
- Outstanding communication skills.
- Ability and desire to learn quickly and troubleshoot problems.
- Four-year college degree or equivalent experience.
Benefits
- This position is also bonus-eligible.
- This position is eligible for Articulate’s robust suite of benefits which are detailed here.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
marketing operationscampaign operationsdata validationautomationQAsegmentationreportingtroubleshootingB2B SaaSanalytical skills
Soft skills
attention to detailcommunication skillsproblem-solvingcollaborationcommitment to accuracyability to learn quickly