Articulate

Marketing Operations Specialist

Articulate

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $68,400 - $90,630 per year

About the role

  • Support the development, testing, and enablement of ongoing and new marketing campaigns and workflows to streamline marketing operations.
  • Build, execute, and QA marketing campaigns within the marketing automation platform using established templates and standards.
  • Support various campaign types, including webinars, gated content, events, and nurtures.
  • Execute campaign-related operational tasks such as list uploads, segmentation, data validation, and campaign activation.
  • Oversee tasks related to lead flow, such as building and maintaining automation, workflows, and routing rules.
  • Build and maintain lightweight automations (e.g., Zapier flows) to support campaign intake, execution, or ad-hoc processes.
  • Assist with execution and validation within the customer engagement platform (CEP), including basic builds, QA, and data flow checks.
  • Collaborate with the GTM Ops team to ensure campaigns strictly adhere to the operational standards and are ready for launch.
  • Perform thorough QA prior to launch to validate logic, data, timing, and integrations.
  • Monitor campaigns post-launch and assist with troubleshooting as needed.
  • Build and maintain routine reports for cross-functional stakeholders as needed.
  • Identify opportunities to improve templates, workflows, and operational processes; suggest and help implement incremental enhancements.
  • Maintain clear documentation for campaign builds, processes, and recurring workflows.

Requirements

  • 2-5 years in marketing operations, campaign operations, or a similar role.
  • B2B SaaS experience required.
  • Hands-on experience building campaigns in a marketing automation platform (Marketo, HubSpot).
  • Exposure to customer engagement platforms (Braze, Pendo), with the ability to support builds, QA, and integrations.
  • Analytical skills to extract meaning and recommend actions.
  • Strong attention to detail and commitment to accuracy.
  • Outstanding communication skills.
  • Ability and desire to learn quickly and troubleshoot problems.
  • Four-year college degree or equivalent experience.
Benefits
  • This position is also bonus-eligible.
  • This position is eligible for Articulate’s robust suite of benefits which are detailed here.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing operationscampaign operationsdata validationautomationQAsegmentationreportingtroubleshootingB2B SaaSanalytical skills
Soft skills
attention to detailcommunication skillsproblem-solvingcollaborationcommitment to accuracyability to learn quickly