Artera

Program Manager

• Implementation Ownership: Manage the customer implementation workstream from end to end, including successful build out, launch, and ongoing maintenance of customer-wide implementations and reporting functions
• Customer Impact & ROI Guidance: Work directly with external teams and Artera’s team to develop innovative patient communication solutions that directly impact members and patient outcomes
• Clear & Timely Communication: Be a subject matter expert on the Artera platform
• Cross-Functional Collaboration: Partner with Artera’s Product and technical teams to ensure that Artera delivers a world-class client experience

Senior Program Manager

Recruitment

• Interview Coordination: Orchestrate complex interview loops across various time zones, ensuring a white-glove experience for both candidates and hiring managers.
• Candidate Advocacy: Act as the primary point of contact for candidates, ensuring they are informed, prepared, and excited about Artera at every stage.
• Process & Document Management: Maintain our Applicant Tracking System (ATS), create high-quality job descriptions, and manage offer letter generation with 100% accuracy.
• AI Optimization: Proactively identify and implement AI-driven workflows (e.g., automated scheduling, AI note-taking, or LLM-assisted communications) to increase team velocity.
• Future Growth (Sourcing & Screening): Transition into identifying top-tier talent through creative sourcing strategies and conducting initial phone screens to assess culture and skill fit.

Talent Acquisition Specialist

Solutions Engineer

• Act as the technical lead during the sales and implementation processes, ensuring customer workflows align with Artera’s capabilities.
• Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements.
• Design and propose optimized solutions for healthcare workflows using Artera’s product suite, addressing inefficiencies and ensuring scalability.
• Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders.
• Scope Statements of Work (SOWs), ensuring feasibility and clarity for successful project implementation.
• Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes.
• Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers.
• Respond to RFPs, RFIs, and security questionnaires, leveraging cross-functional input to craft effective responses.
• Act as a trusted advisor and thought leader for internal and external stakeholders, providing insights on best practices and workflow optimization.
• Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product.

Senior Solutions Engineer

Engineering Manager

• Coach, mentor, and guide engineers in technical skills, career growth, and communication.
• Uphold a high technical bar through rigorous code reviews and design discussions.
• Conduct interviews and build stable, high-performing teams.
• Review existing processes and proactively offer improvements.
• Own outcomes end-to-end.
• Partner in a Triad structure with Product and Design.
• Ensure that leadership is never surprised by team status.

Senior Engineering Manager

Backend Engineer

• Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO.
• Drive company-wide architectural patterns, platform strategy, and engineering standards.
• Lead execution on complex, open-ended projects spanning multiple quarters—including 2026 initiatives in agentic AI and MCP server infrastructure.
• Own cross-team architectural buy-in and guide teams through refactors and modernization efforts.
• Independently design and deliver large-scale features that impact multiple products or services.
• Systematically reason through system-wide implications, edge cases, and performance trade-offs.
• Identify and eliminate sources of instability, latency, and operational risk.
• Build from scratch when needed—especially for distributed IO-intensive systems.
• Model engineering maturity through thoughtful code reviews, documentation, and technical communication.
• Mentor engineers across teams; elevate their understanding of architecture, debugging, reliability, and AI-era best practices.
• Foster a blameless culture that encourages learning, experimentation, and continuous improvement.
• Champion transparency, clear communication, and strong cross-functional collaboration.
• Partner with product, design, and data/ML teams to translate complex technical ideas into practical, user-centered solutions.
• Provide architectural guidance on story-level decisions within your domain.
• Advocate for engineering-focused improvements in process, tooling, reliability, and developer experience.

Staff Backend Engineer

• Coach, mentor, and guide engineers in technical skills, career growth, and communication, ensuring a continuous focus on building and scaling high-performing individuals.
• Uphold a high technical bar through rigorous code reviews, design discussions, and technical decision-making. Foster strong security and compliance practices, and stay hands-on with the code when needed to support delivery and set the standard.
• Conduct interviews and build stable, high-performing teams, specifically focusing on providing stability for a team that has seen recent management rotations.
• Review existing processes and proactively offer improvements rather than just following established workflows.
• Own outcomes end-to-end. Ensure tradeoffs are explicit, commitments are met, and misses are identified early through proactive escalation.
• Partner in a Triad structure with Product and Design. Navigate the team through a fast-paced environment with constant change and shifting priorities, including AI-assisted development.
• Ensure that leadership is never surprised by team status and that a deep level of trust is built with the engineers.
• Maintain a "must-have" mindset for hands-on work; while not coding daily, you are ready to step into the code to unblock the team or expedite delivery.