Arrow Components

Key Account Manager

Arrow Components

full-time

Posted on:

Location Type: Office

Location: Milan • Italy

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Tech Stack

Oracle

About the role

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executives
  • Forecast and track key account metrics and prepare reports on account status
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Continually refine excellent knowledge of company's products and capabilities
  • Work closely with sales team and other departments and develop new business with existing clients

Requirements

  • At least 5 years commercial sales experience in IT market
  • Capacity to manage small team
  • You must have a legal right to work in the country where the position is located
  • You should have successfully completed your Business Administration, Sales, or relevant field education
  • Business fluency in English and Italian
  • Solid experience with CRM software (e.g., Salesforce, Oracle Establish) and MS Office (particularly MS Excel)
  • Willingness to travel to client’s offices in region
  • Creative, outside-the-box thinker who brings something new to the table and is not afraid to share those ideas.
Benefits
  • A permanent contract from day one
  • A mix of professional and soft skills trainings
  • Group projects to work on business solutions with other program members from multiple countries, cultures, and functions
  • Networking in the organization
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcontract negotiationreport preparationproject managementsales experiencebusiness administrationCRM softwareMS OfficeMS Excel
Soft Skills
client relationship buildingcommunicationpresentationinfluenceattention to detailteam managementcreative thinking