Arrow Components

Technical Solutions Engineer – Fortinet

Arrow Components

full-time

Posted on:

Location Type: Office

Location: Kraków • Poland

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About the role

  • Technical support for the Arrow ECS product team in promoting IT solutions on the market
  • Supporting business partners in selecting appropriate solutions for end customers through email, phone, remote consultations, and on-site customer meetings
  • Promoting knowledge of products and technologies among partners and end customers (webinars, workshops, conferences)
  • Technical support during PoC (Proof of Concept) activities and implementations at end customers
  • Continuous updating of technical knowledge related to solutions within the Arrow ECS portfolio
  • Participation in technical trainings and certification processes
  • Cooperation with technical engineers from solution vendors
  • Delivering presentations and conducting technical trainings for Partners and Customers

Requirements

  • Higher technical education, preferably in IT or a related field
  • Knowledge of IT infrastructure security, with an understanding of networking technologies
  • English proficiency at B2/C1 level, both spoken and written, required for technical documentation and cooperation with international teams
  • Knowledge and experience confirmed by Fortinet certifications
  • Excellent communication, flexibility, and analytical skills
  • Proficiency in Microsoft Office (PowerPoint, Excel, Word)
  • Valid category B driving license
Benefits
  • Opportunity to develop skills in new technologies within the Arrow ECS portfolio offered by leading global vendors
  • An interesting role supporting personal development in comfortable working conditions, within an experienced and friendly team, including participation in trainings in Poland and abroad
  • A high level of independence in daily work
  • Transparent and fair compensation rules, including a clear bonus system and additional rewards
  • Private medical care and recreational benefits for the employee and their family
  • Company car possibility after the 3-month probation period

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT infrastructure securitynetworking technologiestechnical supportProof of Concept (PoC)technical trainingproduct knowledgesolution implementation
Soft skills
communicationflexibilityanalytical skills
Certifications
Fortinet certifications