Director of Strategy, Cruise & Tour
arrivia
full-time
Posted on:
Location Type: Remote
Location: Florida • Washington • United States
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Job Level
About the role
- Serve as the strategic linchpin between key supplier partners and internal growth engines
- Lead partnership efforts with global cruise lines and tour operators to drive revenue, margin, and member value
- Negotiate exclusive deals and co-op marketing plans
- Ensure promotions are flawlessly executed and communicated across the organization
- Manage key partnership functions, including relationship management and product promotion
- Collaborate with leadership to establish overall supplier strategy
- Develop and negotiate supplier co-op marketing plans
- Manage promotional content and fare codes within the Compass system
- Select and recommend specific cruise/tour products to marketing and sales teams
- Share strategies and champion partnership wins with the Senior Leadership Team
- Act as a high-level liaison between suppliers and internal staff to resolve escalations regarding service or customer issues
Requirements
- Minimum of 5 years of travel marketing experience with a deep, specialized understanding of cruise sales
- Degree in Hospitality or Business required; a Master’s Degree or MBA is preferred
- Familiarity with external data sources and 3rd-party research; ability to master internal booking systems and fare code management
- Outstanding presentation skills and the ability to influence cross-functional teams and senior leadership
- An intellectually curious, resilient, and proactive problem-solver who thrives in a fast-paced, remote environment
- Exceptional attention to detail is required to ensure promotional accuracy and operational excellence
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
travel marketingcruise salesnegotiationrelationship managementproduct promotionco-op marketingfare code managementpromotional content managementdata analysisinternal booking systems
Soft Skills
presentation skillsinfluenceproblem-solvingattention to detailcollaborationstrategic thinkingresilienceintellectual curiositycommunicationleadership
Certifications
Bachelor's Degree in HospitalityBachelor's Degree in BusinessMaster's DegreeMBA