Production and Billing Manager
Array
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $58,000 - $65,000 per year
Job Level
About the role
- Maintain a high-level operational overview of the department’s work, output, and performance.
- Monitor workflow efficiency and address processes or behaviors that create delay, error, or rework.
- Ensure the department’s work product consistently meets quality and customer satisfaction expectations.
- Monitor department metrics to assess workload distribution and productivity.
- Hold team leads and team members accountable for completing assigned responsibilities.
- Review errors and corrective feedback and follow up to resolve root causes.
- Address performance concerns and coach or escalate appropriately.
- Support continuous improvement initiatives and maintain alignment with company goals.
Requirements
- Proven leadership experience managing teams, workflows, or department operations.
- Experience evaluating performance metrics and making data-based decisions.
- Ability to communicate expectations clearly and hold others accountable.
- Strong attention to detail and commitment to error reduction.
- Ability to manage multiple priorities and maintain workflow organization.
- Professional communication skills, both written and verbal.
- Ability to work 8-5 Central time
Benefits
- People-Focused Culture
- Competitive Pay & Quarterly Incentives
- Comprehensive Benefits, 401k & Wellbeing Programs
- Flexible Time Off & Remote Work Options
- Professional Development & Career Growth Opportunities
- Exposure to cutting-edge technology in the legal services industry
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipperformance evaluationdata-based decision makingcommunicationattention to detailerror reductionworkflow organizationprofessional communication