Strategic Account Manager – Health Systems
Array Behavioral Care
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $93,060 - $113,740 per year
About the role
- Own and achieve an individual revenue quota while contributing to a shared team quota
- Develop and execute strategic account plans focused on expansion, retention, and long-term growth
- Build, manage, and forecast a qualified pipeline of expansion, upsell, and cross-sell opportunities
- Serve as the primary commercial and strategic point of contact for assigned accounts
- Build and maintain executive-level relationships within complex, multi-entity health systems
- Lead executive-level business reviews emphasizing outcomes, ROI, and future growth initiatives
- Identify and lead partnership expansion initiatives across service lines, locations, or programs
- Conduct regular onsite visits to deepen relationships and uncover growth opportunities
- Collaborate cross-functionally to scope solutions, align resources, and close growth opportunities
- Own contract renewals, expansions, amendments, and pricing discussions
- Ensure contractual compliance across invoicing, reporting, SLAs, and KPIs
- Provide accurate forecasting, pipeline management, and reporting through Salesforce
- Proactively identify and mitigate risks to retention and revenue
- Lead escalation and resolution of complex partner issues as they arise
Requirements
- 5+ years of experience in account management, sales, or strategic partnerships with direct quota ownership
- Demonstrated experience managing and growing large, complex health systems or enterprise healthcare organizations
- Proven success driving revenue growth, account expansion, and renewals
- Experience navigating multi-stakeholder healthcare environments including clinical, operational, financial, and executive leaders
- Strong executive presence and ability to influence senior decision-makers
- Experience in high-growth or scaling organizations
- Strong analytical, communication, and negotiation skills
- Proficiency with Salesforce CRM
- Master’s degree in social work, healthcare, business, or related field preferred
- Experience with clinical services businesses, offerings and collaboration with partner accounts is preferred
Benefits
- Medical, dental, and vision insurance
- Employer paid life & long-term disability insurance
- Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions
- 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays
- 401k
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementsalesstrategic partnershipsrevenue growthaccount expansioncontract renewalspipeline managementforecastingnegotiationanalytical skills
Soft Skills
executive presenceinfluencecommunicationrelationship buildingcollaborationproblem-solvingrisk mitigationleadershipstrategic thinkingcustomer focus
Certifications
Master’s degree in social workMaster’s degree in healthcareMaster’s degree in business