Assistant Store Manager
Aroma-Zone
full-time
Posted on:
Location Type: Office
Location: Aix-en-Provence • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Ensure the organization and operational oversight of the store
- Ensure customer satisfaction and support team members
- Lead and manage all store activities
- Maintain total customer satisfaction
- Handle check-in and payment operations
- Ensure the overall upkeep and presentation of the store
- Motivate, coordinate and organize team activities
- Train staff on sales concepts and techniques
- Ensure compliance with and monitoring of procedures
- Manage the team in the absence of the Store Manager
- Oversee store operations from opening to closing
- Control opening and closing of registers
Requirements
- Business/commerce-related education
- 3 to 5 years of experience in a busy retail store
- Knowledge of cosmetic and/or organic products is an asset
- Excellent command of French (written and spoken)
- Good spoken English
- Proficient with office software (Microsoft Office) and POS systems (ideally Cegid)
- Hands-on attitude, customer service and commercial sense
- Ability to manage high-traffic periods and stressful situations
- Excellent customer relations skills
- Patient trainer with strong customer service orientation
- Strong team player and recognized manager
- Autonomy, diplomacy and ability to prioritize
- Versatile, dynamic, operational and business-oriented
- Results-driven and skilled at team coordination
Benefits
- Profit-sharing
- Meal vouchers (tickets restaurant)
- Health insurance
- 50% public transport reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicesales conceptsteam managementoperational oversightpayment operationsstore activities managementcompliance monitoringstaff traininghigh-traffic managementstress management
Soft skills
customer satisfactionteam coordinationcommunicationdiplomacyautonomypatienceresults-drivendynamicversatileorganizational skills
Certifications
business/commerce-related education