Customer Sales Advisor, Full Training Provided
ARO Technology
contract
Posted on:
Location Type: Hybrid
Location: Ewloe • United Kingdom
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Salary
💰 £26,300 per year
About the role
- Contact existing customers affected by the analogue switch-off
- Clearly explain the changes and what action is required
- Promote alternative digital solutions such as SOGEA and FTTP, highlighting their benefits
- Understand customer needs and recommend suitable services
- Handle questions and objections confidently
- Agree pricing and migration plans
- Secure customer approvals and pass orders to internal teams
- Escalate complex cases when required
- Pass completed sales order to the sales co-ordinator for processing
Requirements
- Strong communication and listening skills
- Confident, friendly, and professional phone manner
- Comfortable explaining simple technical concepts (full training provided)
- Organised with good attention to detail
- Positive, proactive attitude
- Some sales, customer service or account management experience is helpful but **not essential**
Benefits
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us!
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
- Hybrid working
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillslistening skillsconfident phone mannerfriendly demeanorprofessionalismability to explain technical conceptsorganisational skillsattention to detailpositive attitudeproactive attitude