You will be responsible for handling technical escalations from the Network and assigned project resources within the team, providing advice and guidance.
You will be responsible for implementing Network projects from start to completion.
You will be expected to take part in mentoring junior team members.
Providing knowledge transfer and thorough documentation.
You will be responsible for the successful technical delivery of any projects that you are assigned to.
You will be responsible for the accuracy of the designs and solutions that you have input into.
You will be expected to travel nationwide to customer sites at times, working outside of the office for extended periods of time. You will also be required to carry out work out of normal working hours as agreed with your line manager and in line with the company’s overtime policy.
You will be required to be willing to provide ad hoc support to our Network Operating Centre (NOC), assisting customers with questions and queries about their supported networks on an escalation basis.
This is a client facing role covering the UK

Requirements

Experience of working in an IT networking project/support role within a professional or corporate environment.
Full UK driving license and access to own car to be insured for business use.
A Full DBS Check will need to be completed.
Project implementations/project lifecycle experience is essential.
MSP / Reseller experience as project engineer is essential.
Experience of delivering excellent customer service.
Experience of working in a fast-paced environment.
Experience with at least one of the following vendors:
o HPE Aruba – Wired/Wireless/SD-WAN
o Dell - Wired
o Cisco – Wired/Wireless
o Extreme – Wired/Wireless/SD-WAN
Experience utilising fibre cabling inc. OM1/OM2/OM3/OM4/OM5/OS1/OS2 and relevant optics.
Experience and understanding of Dual Stack (IPv4/IPv6) environments.
CCNP/ACSP/ACMP/ACP qualifications or equivalent demonstrable experience.
Switching & Routing.
Experience of IP subnetting/supernetting and designing schematics for customer environments.
Core/Edge network replacement experience.
Experience of RF design utilising toolsets such as Ekahau/Airmagnet/Airwave VisualRF/Aruba Central.
Routing experience – iBGP/eBGP/BGP-EVPN/VXLAN/OSPFv2/OSPFv3/Underlay/Overlay for Datacentre and Campus Networking.
WLAN Infrastructure deployment experience of controller/controllerless based networks and cloud managed networking.
Understanding and experience of using DHCP/DNS infrastructure.
You will be a client-friendly, confident, eager, and enthusiastic individual, who is keen to develop their career long term.
Excellent troubleshooting skills.
Able to self-manage time.
Excellent communication skills with all levels of stakeholders.

Benefits

‘Design Your Life’ training and development programme
Flexible working
Company Pension Scheme and matching contributions
Company Perks portal
Private Medical insurance
Life assurance
25 days holiday plus bank holidays plus holiday trading
Your Birthday off, on us!
Health Club and Wellbeing Scheme
ARO Shares after 12 months employment
Employee Assistance Programme
Technical Training Academy and E-learning

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT networkingproject implementationscustomer serviceHPE ArubaDellCiscoExtremefibre cablingDual Stack (IPv4/IPv6)Switching & Routing

Soft Skills

mentoringknowledge transferexcellent troubleshootingself-managementcommunicationclient-facingenthusiasmconfidenceeagernesstime management

Certifications

CCNPACSPACMPACP