Armed Services YMCA National Headquarters

Manager

• Operational project management of specific “Core Services,” as defined as, Operation Ride Home holiday travel assistance, Operation Holiday Joy, and temporary emergency financial assistance.
• Operational project management of Affiliate Partnerships with local YMCA Associations to deliver ASYMCA programs and services to military families throughout the YMCA network.
• Provide operational and logistical support for Core Services, including creating and maintaining Standard Operating Procedures, logic models, training, employee communications, and other resources.
• Managing day-to-day operations for Operation Ride Home holiday travel assistance service, including tracking and maintaining the financial reporting, budget development, and local activations.
• Managing day-to-day operations for Operation Holiday Joy and temporary financial assistance services, including expanding partnerships, tracking activations, maintaining financials, and providing reports.
• Key partner in monthly, quarterly, and annual reporting of Core Services engagement numbers, and identifying stories and testimonials to demonstrate impact.
• Support the Senior VP with implementing a growth plan to expand the reach and results of the Affiliate network, identifying areas of opportunity, and building relationships with Affiliate partners.
• Work with existing Affiliate Partners to launch the annual program, reviewing funding requests, providing recommendations on approvals, and communicating updates.
• Establish new relationships with potential partners to grow and expand the program to new locations.
• Execute MOAs, Statements of Work, and reporting requirements, managing compliance of Standard Operating Procedures (SOP), and facilitating payment requests.
• Collect stories, survey responses, impact statements, testimonials, photos, and other assets to create reports and demonstrate impact.

Manager, Military Family Services