Own the end‑to‑end development lifecycle for our platform and unified client gateway—collaborating with engineering, design, and subject matter experts.
Define and drive the team’s product strategy and roadmap, aligning with business goals, user needs, and technical feasibility.
Facilitate transparent, cross‑functional prioritization to maintain and communicate a living roadmap that balances new capabilities, technical debt, and operational reliability.
Understand business requirements and translate them into clear, actionable product requirements and user stories, organizing and prioritizing the development backlog for engineering teams.
Collaborate closely with technical teams, business stakeholders, and process owners to identify and drive the change necessary to deliver impact, regardless of where it needs to happen.
Lead effective integrations between our products and other enterprise systems, including vendor offerings.
Drive effective decisions on when to build vs buy vs partner to deliver results.
Own production validation, feature testing, and bug verification to ensure high‑quality, reliable releases.
Support change management and go‑to‑market efforts for new platform capabilities, including documentation, release notes, and help center content.
Partner with customer enablement, marketing, and change management teams to support demos, training, onboarding, and adoption.
Manage feature flags and release gating, determining which users gain access to which capabilities and when.
Conduct structured beta testing and usability research, synthesizing feedback and prioritizing improvements ahead of general availability.
Research market trends, competitor offerings, and emerging technologies to identify opportunities to improve platform capabilities.
Collaborate with product analytics to define and track success metrics, interpret usage data, and communicate outcomes to stakeholders.
Mentor and guide other product managers, fostering their growth and raising the bar for product management practices across the team.
Keep business unit leaders and executive stakeholders informed and aligned on strategy, progress, and risks.
Support business unit technology strategy, including architecture alignment and integration of third‑party solutions.
Stay current with product management best practices and AI trends, incorporating modern tools, frameworks, and capabilities into the platform and delivery process.
Hold a high bar for security, user experience, reliability, quality, and ways of working.

Requirements

Minimum of 8 years of experience in product management
Strong technical fluency—solid understanding of APIs, cloud platforms (AWS, Azure, or GCP), databases, system design, and modern software architecture
Proven ability to translate complex technical and business requirements into clear product direction and user-friendly experiences
Experience navigating organizations, data, and processes to translate complexity into action that solves meaningful, complex problems and delivers real-world solutions
Experience working closely with software engineers, defining technical requirements, and participating in architecture discussions
Excellent communication and collaboration skills, with experience presenting and influencing executive stakeholders
Strong analytical and problem‑solving skills with a data‑driven, customer‑centric mindset
Track record of successfully delivering and scaling software products
Experience with Agile development methodologies and modern product management tooling
Familiarity with security and compliance standards and modern platforms, architecture, and integration patterns
Experience building multi‑tenant SaaS platforms and shared platform capabilities (e.g., identity, access control, roles and permissions)
Strong inclination to act with agency—figure out how to move forward most productively while communicating effectively along the way.

Benefits

Medical, dental, vision
Generous PTO plan and paid sick time
Flexible work arrangements
401K with Profit Sharing
Wellness program
Generous parental leave
11 paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementAPIscloud platformsAWSAzureGCPdatabasessystem designmodern software architectureAgile development methodologies

Soft Skills

communication skillscollaboration skillsanalytical skillsproblem-solving skillscustomer-centric mindsetinfluencing skillsmentoringstrategic thinkingprioritizationchange management