Armada

Director, Sales Operations

Armada

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $171,000 - $214,000 per year

Job Level

Lead

About the role

  • Lead global territory planning and segmentation across regions, industry verticals, and product lines, ensuring equitable coverage and alignment with company growth goals
  • Design and manage sales compensation plans, including quota setting, incentive structures, and plan governance, in partnership with Finance and Sales Leadership
  • Own SPIFF planning and execution, ensuring programs are financially sound, aligned to strategic priorities, clearly communicated to the field, and measurable
  • Partner with Sales Managers to support headcount planning, hiring forecasts, and budget adherence, ensuring sales capacity aligns with revenue targets
  • Work closely with Armada’s Partner and Channel teams to streamline partner program and deal registration protocols
  • Serve as a key stakeholder in annual and quarterly planning processes, including territory realignments, quota resets, and coverage models
  • Collaborate closely with Deal Desk to streamline deal approval workflows, pricing governance, CPQ administration, and exception handling
  • Work with Systems and RevOps teams to drive process improvements, automation, and tooling enhancements across CRM and sales tech stack
  • Develop scalable sales processes & reporting protocols that support a global sales organization selling both hardware and software solutions
  • Provide clear reporting, insights, and recommendations to leadership on sales performance, productivity, and efficiency
  • Act as a trusted advisor to Sales Leadership, balancing strategic planning with hands-on operational execution

Requirements

  • Bachelor’s Degree required
  • 8–10 years of progressive experience in Sales Operations, Revenue Operations, or related roles within a global B2B organization
  • Strong background in territory planning, quota setting, and compensation design
  • Proven ability to partner effectively with Finance, Sales Leadership, Deal Desk, and Systems teams
  • Excellent analytical skills with the ability to translate data into actionable insights
  • Strong communication and stakeholder management skills across all levels of the organization
  • Comfortable working in a fast-paced, high-growth, global environment with evolving processes.
Benefits
  • Medical, dental, and vision (subsidized cost)
  • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
  • Retirement plan options, including 401(k) and Roth 401(k)
  • Unlimited paid time off (PTO)
  • 15 paid company holidays per year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales compensation designquota settingterritory planningSPIFF planningsales process developmentreporting protocolsdata analysisprocess improvementsautomationCPQ administration
Soft skills
analytical skillscommunication skillsstakeholder managementcollaborationstrategic planningoperational executionadaptabilityleadershipproblem-solvinginterpersonal skills