Arlo Solutions

Human Resources

• Support end-to-end HR service delivery across personnel actions, employee lifecycle changes, and HR transactions.
• Coordinate closely with Payroll to ensure accurate processing of hires, terminations, changes, and audits.
• Assist with benefits administration coordination, including eligibility tracking, enrollments, and employee inquiries.
• Support general HR inquiries and conduct research of policies and procedures, as needed.
• Maintain accurate employee data across HR systems and ensure compliance with internal policies and applicable regulations.
• Support onboarding, offboarding, and employee documentation processes in partnership with HR leadership.
• Run standard and ad-hoc HR reports related to headcount, turnover, hiring activity, benefits, and workforce trends.
• Track and maintain HR and Talent Acquisition KPIs (e.g., time-to-fill, pipeline metrics, hiring volume, retention, turnover, and other workforce data).
• Support HR dashboards and reporting for leadership, ensuring data integrity and consistency.
• Assist with audits, data validation, and reconciliation across HR, ATS, and payroll systems.
• Support recruitment and hiring efforts across corporate and program roles.
• Assist with requisition tracking, job postings, candidate workflow coordination, and interview scheduling.
• Partner with Recruiters and Hiring Managers to ensure hiring processes are followed and timelines are met.
• Support offer coordination, pre-employment steps, and hiring documentation.
• Track recruiting activity and hiring metrics to support TA planning and performance reporting.
• Identify opportunities to improve HR processes, workflows, and reporting efficiency.
• Support documentation of HR procedures, SOPs, and job aids.
• Serve as a liaison between HR, Talent Acquisition, Payroll, I.T., PMO and internal stakeholders to ensure smooth service delivery.
• Provide responsive, professional support to employees and managers on HR-related inquiries.

HR Operations Analyst

Analyst

• Manage department calendars and coordinate meetings for the Growth team
• Maintain efficient filing systems for department documentation
• Prepare and distribute meeting agendas and minutes
• Serve as the primary point of contact for basic department inquiries
• Perform regular data entry of new leads, contacts, and opportunities into the CRM system
• Update existing CRM records with current information gathered from team members and research
• Maintain data quality in the CRM and SharePoint through regular audits and cleanup activities Opportunity Research & Analysis
• Assist in monitoring government procurement websites (e.g., SAM.gov, GovWin) to identify potential opportunities
• Help gather and organize information about upcoming solicitations
• Support the research and documentation of customer requirements and preferences Competitive Intelligence
• Collect publicly available information about competitors' capabilities and past performance
• Support the development of competitor profiles using templates
• Assist in organizing competitive intelligence data in structured formats
• Help identify basic strengths and weaknesses in competitive positioning Customer Engagement Support
• Coordinate meeting logistics and prepare materials for customer interactions
• Take detailed notes during customer meetings and help organize follow-up actions
• Support the development of customer profiles and organizational charts Solution Development Support
• Help collect and organize technical information from subject matter experts
• Assist in documenting solution components using templates Capture Documentation
• Support the development and maintenance of capture plans using established templates
• Assist in organizing and updating capture documentation
• Help compile information for bid/no-bid decision meetings
• Support the transition of capture information to proposal teams

Capture Analyst

Director

• Partner with the CIO to develop and execute a multi-year IT strategy aligned with Arlo Solutions’ business objectives and client service commitments.
• Serve as the CIO’s operational deputy, representing the IT function in executive forums, client engagements, and governance bodies.
• Translate organizational strategy into actionable roadmaps, budgets, and resource plans across all four IT domains.
• Identify, assess, and recommend emerging technologies that create competitive advantage or operational efficiency.
• Drive consistent, high-quality IT service delivery across all functions; establish and monitor service-level agreements and operational KPIs.
• Ensure infrastructure, applications, and platforms achieve target uptime, performance, and scalability benchmarks.
• Lead enterprise-wide technology program management, including portfolio prioritization and project governance.
• Manage relationships with key technology vendors, service providers, and strategic partners; oversee contract performance.
• Champion a security first culture; ensure all IT activities adhere to Arlo Solutions’ risk management framework.
• Oversee compliance programs including NIST 800-53, CMMC, FedRAMP, and applicable federal and state regulations.
• Lead incident response preparedness and direct the organization’s response during significant security events.
• Report cybersecurity posture and risk exposure to the CIO, executive team, and relevant governance bodies.
• Oversee the software development lifecycle, ensuring DevSecOps practices, code quality standards, and delivery velocity targets are met.
• Champion agile methodologies and foster a culture of engineering excellence, continuous improvement, and innovation.
• Ensure development activities align with client requirements, security standards, and Arlo Solutions’ architectural principles.
• Guide the enterprise data strategy including governance, architecture, data quality, and lifecycle management.
• Oversee development and responsible deployment of AI/ML capabilities that deliver business value and comply with ethical and regulatory standards.
• Promote a data-literate culture across the organization; champion self-service analytics and evidence-based decision making.
• Lead, coach, and develop four functional managers; foster accountability, psychological safety, and high performance across their teams.
• Drive workforce planning, hiring, onboarding, and retention strategies to build a diverse and skilled IT organization.
• Establish a culture of professional development, continuous learning, and career progression within IT.
• Own the IT operating and capital budget across all four domains; ensure fiscal accountability and value optimization.
• Lead annual budget planning cycles in coordination with Finance; provide quarterly forecast updates and variance analysis.
• Identify opportunities to optimize technology spend through consolidation, modernization, and cloud strategies.

HR Operations Analyst

Capture Analyst

Information Technology Director