Manager, Platform Engineering
Arkansas Blue Cross and Blue Shield
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Leads the delivery of net-new infrastructure capabilities, major upgrades, and automation across cloud, virtualization, network, and storage platforms.
- Establishes and operates a dedicated platform engineering function that delivers reliable, scalable, and secure infrastructure while reducing manual effort and operational toil through automation and Infrastructure as Code (IaC).
- Serves as a champion for modern platform practices, enabling service teams to operate efficiently while positioning Infrastructure Engineering as a strategic partner to the business.
- Assists with capacity planning, prioritization, and resource allocation across delivery and automation workstreams.
- Builds cross-functional capability and cross-training to ensure resilience and continuity of delivery.
- Contributes to strategic planning and roadmap development for infrastructure platforms and capabilities.
- Defines and enforces clear boundaries between Platform Engineering (Tier 3, delivery, automation) and services teams (Tier 1/2 operations) and ensures effective escalation paths and collaboration with service teams.
- Drives adoption of Infrastructure as Code (IaC), automation frameworks, and reusable modules to reduce manual effort and hand-offs.
- Ensures infrastructure changes and additions follow defined quality, change management, and security processes prior to production release.
- Establishes and leads the Platform Engineering team responsible for Tier 3 engineering remediation, net-new builds, major upgrades, and infrastructure modernization.
Requirements
- Bachelor’s degree in computer science, management information systems, engineering, business, or a related field.
- In lieu of degree, five (5) years of progressive technical and leadership experience in infrastructure engineering, platform delivery, and automation may be considered.
- Minimum seven (7) years of infrastructure engineering experience across cloud, virtualization, network, and/or storage platforms required.
- Minimum three (3) years of experience leading platform, automation, or infrastructure modernization initiatives required.
- Minimum two (2) years of people leadership experience, including managing senior technical staff and cross-functional teams required.
- Demonstrated experience delivering Infrastructure as Code (IaC), automation pipelines, or standardized build patterns required.
- Experience in healthcare, insurance, or other regulated industries preferred.
- Working knowledge of Information Technology Infrastructure Library (ITIL) v4 or later framework required.
Benefits
- Tuition reimbursement.
- Club Blue, a free, onsite gym to encourage exercise.
- Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating.
- Incentives for wellness education and exercise
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Infrastructure as Code (IaC)automationcloud platformsvirtualizationnetwork platformsstorage platformscapacity planningresource allocationautomation frameworksinfrastructure modernization
Soft Skills
leadershipcross-functional collaborationstrategic planningcommunicationteam managementproblem-solvingprioritizationresiliencecontinuity of deliverychampioning modern practices