Ark Pet Hospital

Veterinary Receptionist

• Greet clients and patients in a positive, welcoming, and friendly manner
• Administer basic reception tasks, including answering and managing incoming phone calls, scheduling patient appointments, managing patient intake and discharge
• Administer basic cashier duties, including reconciling the cash drawer daily (opening and closing processes)
• Educate clients about Wellness Plans and patient care as directed by the veterinary medicine team
• Prepare and maintain thorough and accurate medical charts for all patients, consistently meeting hospital quality control standards
• Maximize the efficiency of the veterinary team by effectively managing patient flow
• Create and maintain a clean, neat, and inviting reception area
• Consistently provide professional, efficient, and exceptional service