Veterinary Receptionist

Ark Pet Hospital

Veterinary Receptionist ensuring a positive client and patient experience at Ark Pet Hospital. Handling reception tasks and assisting the veterinary team with patient flow in New Brighton, MN.

Posted 7/3/2026full-timeNew Brighton • Minnesota • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication while managing patient flow and administrative tasks in a veterinary setting. Proficient in maintaining accurate medical records and educating clients about wellness plans.

Highest-signal resume keywords

Customer Service ExperienceFront Desk ExperienceMedical Chart ManagementTyping 40+ WPMProficient in MS Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Chart ManagementCashier DutiesPatient Intake and DischargeTyping 40+ WPMClient Education

Soft Skills

Positive AttitudeFriendly MannerProfessional ServiceEfficiency in Team Management

Tools & Technologies

Email SystemsMS Office (Word, Excel)

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Veterinary MedicinePatient Flow ManagementWellness PlansAnimal Handling

About the role

Key responsibilities & impact

Greet clients and patients in a positive, welcoming, and friendly manner
Administer basic reception tasks, including answering and managing incoming phone calls, scheduling patient appointments, managing patient intake and discharge
Administer basic cashier duties, including reconciling the cash drawer daily (opening and closing processes)
Educate clients about Wellness Plans and patient care as directed by the veterinary medicine team
Prepare and maintain thorough and accurate medical charts for all patients, consistently meeting hospital quality control standards
Maximize the efficiency of the veterinary team by effectively managing patient flow
Create and maintain a clean, neat, and inviting reception area
Consistently provide professional, efficient, and exceptional service

Requirements

What you’ll need

High School Diploma or equivalent
1+ years of customer service experience, front desk experience a plus!
1+ years of experience working with computers (typing, email, other software, etc.)
Demonstrated experience with handling dogs, cats, and exotic animals
Typing 40+ wpm (keyboard)
Proficient with email systems, basic MS Office products (Word, Excel)

Benefits

Comp & perks

Competitive pay
Great benefits package