Arizona Supreme Court

Customer Retention Specialist

• Work with Arizonas 15 county programs to recruit CASA volunteer applicants and improve volunteer retention
• Develop and maintain a comprehensive statewide strategic recruitment plan
• Collaborate with county CASA programs to develop and maintain comprehensive written diversity, recruitment, and retention plans
• Statewide marketing of the CASA program
• Develop, update, and analyze marketing and communication goals outlined in the state office strategic plan
• Creation and distribution of information pamphlets, brochures, press releases, and audio-visual programs
• Produce organizational communications including quarterly newsletters, social media content, news releases, and marketing materials
• Act as a liaison to the community and various stakeholders
• Travel statewide and participate in outreach events
• Perform surveys and assessments of CASA satisfaction, and of marketing program effectiveness
• Act as liaison with external printers and other vendors

Marketing, Recruitment, Retention Specialist V

Administrative Assistant

• Responsible for the administrative work associated with the Director and with the Foster Care Review Board (FCRB), CASA (Court Appointed Special Advocate) and Court Improvement programs.
• Maintain and organize files and database.
• Compose and prepare correspondence, agendas, meeting minutes, statistical reports, and memoranda.
• Assist the Division Director and management staff in monitoring budget, including review of monthly financial transaction reports and outstanding encumbrances for accuracy and processing any necessary corrections.
• Assist in the process to enhance the board member tracking database, securing translation/interpretations services for the FCRB, processing and updating review board member records, coordinating state board meetings, and performing other duties as assigned.

Administrative Assistant III

• Responsible for administrative work associated with the Foster Care Review Board Program (FCRB)
• Primary contact for incoming calls
• Processing paper and electronically received mail from various sources and electronic inboxes
• Registering children and uploading case documentation with an electronic file management system
• Distributing reports
• Research minute entries and case information
• Manage administrative functions and tasks on an as-needed basis
• Assist the Program Specialist to ensure successful facilitation of FCRB reviews
• May be eligible for a hybrid-telework schedule after three months of employment

Administrative Assistant II

Financial Planning and Analysis

• Evaluate Arizona courts accounting and cash handling practices
• Ensure conformity to Minimum Accounting Standards (MAS)
• Complete on-site reviews including collecting data, interviewing staff, and reconciling financial records
• Draft reports summarizing deficiencies and recommending improvements
• Work with courts to ensure correct financial controls
• Provide on-site operational assistance and training for courts with identified financial issues
• Monitor state treasurer reports and evaluate monthly deposits of assessments
• Assist in resolving problems with courts and treasurers
• Provide assistance to IT and court staff on financial questions
• Develop and provide training on financial management practices

Marketing, Recruitment, Retention Specialist V

Administrative Assistant III

Administrative Assistant II

Court Financial Specialist VI