Arizona Public Service - APS

IT Infrastructure Engineer II – III – Senior

Arizona Public Service - APS

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona • United States

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Job Level

Senior

Tech Stack

TCP/IP

About the role

  • Maintain, configure, and troubleshoot communication infrastructure that supports APS’s operational and public safety systems.
  • Integrate and test new technologies, ensuring smooth transitions from legacy platforms to next-generation networks.
  • Analyze network and RF system performance to resolve issues and optimize reliability.
  • Partner with vendors, contractors, and internal teams to coordinate work across assigned areas of responsibility.
  • Mentor junior staff, sharing technical knowledge and serving as a subject-matter expert for equipment and systems within the Comm Desk environment.
  • Support 24/7 operational needs, including after-hours response to ensure critical systems remain available.

Requirements

  • Experience in telecommunications, data communications, RF systems, or related infrastructure technologies.
  • Ability to interpret schematics, troubleshoot to the component level, and understand both basic electronics and electrical power systems.
  • Knowledge of TCP/IP networking, network design principles, network security, propagation, and point-to-point radio operations.
  • Familiarity with MPLS or similar network convergence technologies, and the ability to support transitions from legacy communications to next-generation platforms.
  • Understanding of FCC regulations and microwave path licensing requirements.
  • Strong collaboration, vendor-oversight, and leadership skills, including mentoring junior team members.
  • Comfortable working in a 24/7 support environment and contributing to critical operational and public-safety communications.
  • Bachelors' degree in Information Technology or related field PLUS two (2) years of prior relevant experience or equivalent combination of education and directly related experience.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telecommunicationsdata communicationsRF systemsTCP/IP networkingnetwork design principlesnetwork securityMPLSmicrowave path licensingtroubleshootingbasic electronics
Soft Skills
collaborationvendor oversightleadershipmentoringcommunication