Arise

Account Manager, Portuguese Language

Arise

full-time

Posted on:

Location Type: Remote

Location: Peru

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About the role

  • Collecting and maintaining client contact information, operator/brand details, and any other documentation required by the Account Management team.
  • Supporting and monitoring clients' promotional activities, ensuring marketing commitments are followed and assisting with setup when needed.
  • Assisting in collecting and maintaining technical client information.
  • Supporting testing of new features on behalf of the Account Management team and clients.
  • Assisting in monitoring and updating game settings, including RTP levels and bet scales.
  • Participating in internal review projects alongside the Account Management and Operations teams.
  • Ensuring clients' product libraries from ARRISE are live and functional on client websites.
  • Developing an understanding of a client's player user journey and providing reports to the Account Management team.
  • Collaborating with the Sales Support Team to ensure a smooth handover for newly onboarded clients.
  • Supporting the Account Management team with internal procedural requirements.
  • Assisting with any other tasks as required by the Account Management and Operations teams.

Requirements

  • Proficiency in written and spoken English and Portuguese.
  • Experience working in a fast-paced project environment with the ability to adapt.
  • Experience in Customer Support roles within the gaming industry is preferred.
  • Analytical mindset.
  • Excellent organizational, prioritization, and time-management skills.
  • Initiative and responsibility in meeting deadlines and agreements.
  • Strong team spirit.
  • Diligent, organized, self-motivated, and results-driven, using own initiative.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
analytical mindsetorganizational skillsprioritization skillstime-management skillsinitiativeresponsibilityteam spiritdiligentself-motivatedresults-driven