Customer Success Engineer – Associate

Argyle

full-time

Posted on: 2/20/2026

Location Type: Remote

✨ AI Apply

💰 $80,000 - $100,000 per year

About the role

Partner with customers to support SDK and API integrations, guiding them through implementation and troubleshooting.
Investigate and resolve technical issues across web and mobile environments, escalating thoughtfully when broader changes are needed.
Collaborate cross-functionally with Engineering, Product, Sales, and Customer Success to unblock customers and improve the overall product experience.
Debug issues across the stack, reading and contributing to code when needed to diagnose problems or improve reliability.
Identify recurring issues and suggest improvements to documentation, tooling, and internal processes.
Build strong familiarity with Argyle’s platform and data model to confidently support customer use cases and edge cases.

1–3 years of experience in a Support Engineering, Solutions Engineering, or similar client-facing technical role.
Strong debugging and troubleshooting skills across web and mobile systems, with working knowledge of full-stack development concepts.
Comfort reading and understanding code across full-stack codebases to help diagnose issues and support integrations.
Experience working directly with technical customers and navigating ambiguity with sound technical judgment.
Ability to identify patterns across support tickets, and eagerness to contribute to process and/or product improvements.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SDK integrationAPI integrationdebuggingtroubleshootingfull-stack developmentweb systemsmobile systemscode readingtechnical support

Soft Skills

customer supportcollaborationproblem-solvingcommunicationnavigating ambiguitypattern recognitionprocess improvement