argenx

Manager

• Nurse Case Manager (NCM) is single point of contact for patients and caregivers
• Align regionally to educate patients, caregivers and families affected by generalized Myasthenia Gravis (gMG)
• Provide direct educational training and support about gMG and prescribed argenx products
• Provide resources to help patients manage their disease and coordinate treatment
• Participate in one-on-one communications with patients and caregivers
• Manage patient cases across regions as coverage and volume requires
• Communicate insurance coverage updates and findings to patients/caregivers
• Review and educate patients/caregivers on financial assistance programs eligibility
• Coordinate logistical support for patients to receive therapy and manage disease
• Collaborate with Patient Access Specialist, Case Coordinator, Field Reimbursement Manager to resolve reimbursement issues
• Engage with provider case coordinators to ensure individualized support
• Empower patients through patient-focused education to advocate for themselves
• Develop relationships and manage complex challenges facing patients and caregivers
• Ensure compliance with relevant industry laws and company policies
• Aligned regional travel required to support patient programs (less than 50%)

Nurse Case Manager

Director

Director, Patient Experience Analytics

• Assists in developing and implementing patient support case management processes, identifying patient needs and utilizing resources
• Manages patient access needs in treatment initiation and onboarding, collaborating with third-party partners and internal access teams
• Evaluates patient case data to ensure support is provided in accordance with clinical guidelines and organizational standards
• Demonstrates leadership/example in all aspects of compliance including program, data privacy, ongoing education, and pharmacovigilance (PV) adherence
• Maintains and monitors quality case management documentation to assure compliance with program, data privacy, ongoing education, and PV adherence
• Demonstrates strong communication skills with internal and external constituents and utilizes all available internal cross functional departments and available reporting tools to strategize the achievement of company goals

Nurse Case Manager

Director, Patient Experience Analytics

Lead Nurse Case Manager