Senior Project Manager, Litigation Operations
Capital One
Network Services Program/Project Manager
ARETUM
full-time
Posted on:
Location Type: Hybrid
Location: McLean • Virginia • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
AWSAzureCloudCyber SecurityPMP
About the role
- Serve as the Government’s primary point of contact and lead for enterprise network services operations and modernization.
- Oversee daily operations of complex network environments including LAN, WAN, SD-WAN, wireless, VPN, remote access, and cloud interconnects.
- Lead integrated teams of federal employees, contractors, and third-party vendors to deliver secure, high-availability network services.
- Monitor SLAs, KPIs, and operational metrics to ensure compliance with agency standards and identify areas for improvement.
- Manage incident response and problem resolution processes to ensure rapid service restoration and root cause analysis.
- Develop and maintain detailed project and program schedules, risk management plans, and resource allocations.
- Oversee implementation of change management and continuous service improvement practices in alignment with ITIL frameworks.
- Support acquisition planning and procurement activities, including defining technical requirements and evaluating vendor proposals.
- Provide executive-level briefings and reports to federal leadership on operational performance, risks, and strategic initiatives.
- Ensure compliance with federal cybersecurity and network standards including FISMA, TIC 3.0, Zero Trust Architecture, and FedRAMP.
- Manage performance of subcontractors and technical staff to ensure delivery of high-quality network services.
- Drive modernization and optimization initiatives that enhance reliability, scalability, and security of enterprise network infrastructure.
Requirements
- Bachelor's degree in computer science, Information Technology, Electrical Engineering, Telecommunications, or a related field.
- Master’s degree preferred (may substitute for up to 3 years of experience).
- Project Management Professional (PMP) certification from PMI or a project management degree from an accredited institution.
- Cisco Certified Internetwork Expert (CCIE) certification.
- In lieu of CCIE, a current Cisco CCNP plus a minimum of 8 years of hands-on network operations experience may be substituted.
- Minimum 10 years of progressive experience managing large-scale enterprise IT or network infrastructure programs or operations.
- At least 5 years leading network operations or services within a federal agency environment.
- Proven experience managing hybrid network architectures, including traditional and cloud-based environments (AWS, Azure, etc.).
- Demonstrated expertise in network architecture, SD-WAN, VPN, firewall management, and cloud interconnects.
- Strong understanding of networking protocols (BGP, OSPF, EIGRP, MPLS, VLANs, IPsec, etc.).
- Experience managing technical staff, subcontractors, and multiple concurrent projects under complex federal contracts.
- Familiarity with network monitoring tools such as SolarWinds, Cisco DNA Center, or equivalent platforms.
- In-depth knowledge of federal cybersecurity frameworks including NIST SP 800-53, TIC 3.0, and Zero Trust principles.
- Proficiency in IT operations management, including incident, problem, and change management.
- Experience with project management and service management frameworks such as PMBOK, ITIL, and Agile.
- Strong leadership, communication, and stakeholder engagement skills, with the ability to brief senior federal executives.
- ITIL v4 Foundations Certification (Highly Desired).
- CompTIA Network+ or Security+ certification.
- AWS Certified Advanced Networking – Specialty or AWS Certified Solutions Architect – Associate/Professional.
- Experience with network automation, cloud migration, or Zero Trust implementation initiatives.
- Demonstrated success in developing modernization roadmaps and driving operational transformation across complex enterprise environments.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network operationsLANWANSD-WANVPNcloud interconnectsnetwork architecturenetwork protocolsnetwork automationcloud migration
Soft skills
leadershipcommunicationstakeholder engagementincident managementproblem resolutionproject managementservice managementrisk managementchange managementstrategic initiatives
Certifications
Project Management Professional (PMP)Cisco Certified Internetwork Expert (CCIE)Cisco CCNPITIL v4 Foundations CertificationCompTIA Network+CompTIA Security+AWS Certified Advanced Networking – SpecialtyAWS Certified Solutions Architect – AssociateAWS Certified Solutions Architect – Professional
