Project Manager

• Serve as the Government’s primary point of contact and lead for enterprise network services operations and modernization.
• Oversee daily operations of complex network environments including LAN, WAN, SD-WAN, wireless, VPN, remote access, and cloud interconnects.
• Lead integrated teams of federal employees, contractors, and third-party vendors to deliver secure, high-availability network services.
• Monitor SLAs, KPIs, and operational metrics to ensure compliance with agency standards and identify areas for improvement.
• Manage incident response and problem resolution processes to ensure rapid service restoration and root cause analysis.
• Develop and maintain detailed project and program schedules, risk management plans, and resource allocations.
• Oversee implementation of change management and continuous service improvement practices in alignment with ITIL frameworks.
• Support acquisition planning and procurement activities, including defining technical requirements and evaluating vendor proposals.
• Provide executive-level briefings and reports to federal leadership on operational performance, risks, and strategic initiatives.
• Ensure compliance with federal cybersecurity and network standards including FISMA, TIC 3.0, Zero Trust Architecture, and FedRAMP.
• Manage performance of subcontractors and technical staff to ensure delivery of high-quality network services.
• Drive modernization and optimization initiatives that enhance reliability, scalability, and security of enterprise network infrastructure.

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