Ares Enterprise, LLC

ServiceNow

• Design, develop, configure, and maintain complex ServiceNow applications and enterprise solutions.
• Lead technical implementation efforts for Project MOSS within the ARL DBO environment.
• Design scalable ServiceNow architectures that align with government requirements and platform best practices.
• Develop advanced functionality using JavaScript, GlideScript, Business Rules, Script Includes, UI Actions, UI Policies, Client Scripts, Flow Designer, IntegrationHub, and REST/SOAP APIs.
• Lead development of custom ServiceNow applications utilizing App Engine Studio and low-code capabilities.
• Design and implement integrations between ServiceNow and enterprise applications.
• Analyze customer requirements and translate them into technical designs and implementation strategies.
• Perform code reviews and establish development standards and best practices.
• Mentor junior and mid-level ServiceNow developers.
• Troubleshoot complex platform issues and recommend long-term solutions.
• Participate in architecture reviews, technical planning sessions, and Agile ceremonies.
• Develop technical documentation, design documents, deployment plans, and operational procedures.
• Support platform upgrades, release management, testing, and production deployments.
• Ensure solutions comply with cybersecurity requirements, government policies, and ServiceNow development standards.
• Collaborate with infrastructure, cybersecurity, cloud, and application teams to deliver integrated enterprise solutions.
• Identify opportunities to improve automation, operational efficiency, and platform performance.

Mid-Level ServiceNow Developer – Active Secret Clearance Required

Program Manager

• Manage overall contract performance and service delivery.
• Serve as primary liaison between USDA and contractor leadership.
• Oversee staffing, schedules, budgets, and contract deliverables.
• Conduct status meetings and executive briefings.
• Monitor contract risks and implement corrective actions.
• Ensure compliance with contract requirements, SLAs, and federal regulations.
• Review and approve project plans, reports, and deliverables.
• Manage subcontractor performance when applicable.

• Shape, create, and maintain the client's ServiceNow platform.
• Collaborate with teams to understand business needs and convert them into technical solutions.
• Lead the customization and development of ServiceNow applications, including Incident Management, Change Management, Problem Management, and Service Catalog.
• Craft and enhance applications using platforms like ServiceNow, SharePoint Online, Power Apps/Power Automate, Salesforce, and Tableau.
• Partner with Product Owners, the Platform Architect, and Business Analysts to strategize optimal implementation approaches.
• Develop, conduct, and document test cases for newly developed functionality.
• Leverage expertise in standard ARL development environment tools, such as Jira and GitLab.
• Undertake tasks related to maintaining business system applications with respect to the Risk Management Framework.
• Manage source code, scripts, diagrams, and documentation for systems under management.
• Lead and mentor a team of ServiceNow Developers.

Mid-Level ServiceNow Developer – Active Secret Clearance Required

Program Manager

Mid Level ServiceNow Developer – Active – Secret Clearance