Areas Deutschland

Service Team Leader, Floor Manager

Areas Deutschland

full-time

Posted on:

Location Type: Office

Location: Bispingen • Germany

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Job Level

Senior

About the role

  • Creating daily duty and shift schedules in coordination with the Food & Beverage (F&B) Assistant.
  • Supporting our F&B Assistant in staff management.
  • Onboarding and training new employees.
  • Supervising trainees in service.
  • Contributing to the optimization of work processes.
  • Working in guest service, from table service to sales activities in the restaurant.
  • Handling guest inquiries and complaints via the POS/cash register systems.
  • Ordering supplies and conducting inventories.
  • Implementing measures to improve quality and increase revenue.

Requirements

  • Ideally a completed vocational training in hospitality or retail, or a comparable qualification.
  • Initial professional experience as a shift leader or in a comparable position is desirable.
  • Preferably some first experience in personnel management.
  • Enjoyment of guest service and a customer-oriented attitude.
  • Good spoken and written English and German skills.
Benefits
  • Above-average salary 💰 – Your responsibility and commitment are fairly compensated and paid in line with the applicable collective agreement.
  • Bonuses 🎁 – Additional holiday and Christmas pay as recognition of your performance.
  • Leadership role within the team 👥 – Be a role model, coordinate service operations and develop your team.
  • Flexible working hours ⏰ – Plan your team and shifts so they fit.
  • Stability and security 🛡️ – A reliable employer in an international environment.
  • Staff canteen 🍽️ – Enjoy tasty meals at discounted prices.
  • Free access to the swimming pool 🏊‍♂️ – The perfect way to unwind after work, right here in our park.
  • Free parking 🚗 – Commute relaxed without searching for parking.
  • Center Parcs discounts 🏞️ – Enjoy attractive offers for you and your family.
  • Restaurant discounts 🍷🍽️ – Save 20% and enjoy the culinary variety in our restaurants.
  • Training & development 🎓 – Training and programs to advance your professional skills and leadership.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
staff managementonboardingtrainingguest servicetable servicesales activitiesinventory managementquality improvementrevenue enhancement
Soft Skills
customer-oriented attitudecommunication skillssupervisory skills
Certifications
vocational training in hospitalityvocational training in retail