
Service Team Leader, Hospitality
Areas Deutschland
full-time
Posted on:
Location Type: Office
Location: Bispingen • Germany
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Job Level
About the role
- Create daily and shift schedules in coordination with the F&B Assistant.
- Support our F&B Assistant with staff management.
- Onboard and train new employees.
- Supervise trainees in the service area.
- Contribute to optimizing work processes.
- Participate in guest service, from table service to sales activities in the restaurant.
- Handle guest inquiries and complaints via the POS system.
- Order supplies and conduct inventories.
- Implement measures to improve quality and increase revenue.
Requirements
- Ideally completed training in hospitality, retail, or a similar qualification.
- Initial professional experience as a shift leader or in a comparable role is desirable.
- Preferably some experience in staff supervision.
- Enthusiasm for guest service.
- Good spoken and written English and German.
Benefits
- Above-average salary 💰 – Your responsibility and commitment are fairly compensated and paid according to the applicable wage agreement.
- Bonus payments 🎁 – Additional holiday and Christmas bonuses as recognition of your performance.
- Leadership role in the team 👥 – Be a role model, coordinate service operations and develop your team members.
- Flexible working hours ⏰ – Plan your team's schedules and shifts to suit operational needs.
- Stability and security 🛡️ – A reliable employer in an international environment.
- Staff canteen 🍽️ – Enjoy tasty meals at subsidized prices.
- Free access to the swimming pool 🏊♂️ – A perfect way to unwind after work right here in the park.
- Free parking 🚗 – Commute without the hassle of searching for a parking space.
- Center Parcs discounts 🏞️ – Benefit from attractive offers for you and your family.
- Restaurant discounts 🍷🍽️ – Save 20% and enjoy the culinary variety of our restaurants.
- Training & development 🎓 – Training and programs to advance your professional and leadership skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
staff managementonboardingtrainingsupervisionguest servicetable servicesales activitiesinventory managementquality improvementrevenue enhancement
Soft Skills
enthusiasm for guest servicecommunicationproblem-solvingteam coordinationleadership
Certifications
hospitality trainingretail training