Ardán®

Account Manager

• Conduct and oversee advanced title research.
• Collaborate effectively with examiners, agents, and customers to resolve complex examining issues.
• Provide training, guidance, and mentorship to junior examiners to support their professional growth.
• Serve as a liaison between examiners, underwriting, and title agents to ensure clarity, accuracy, and timely issue resolution.
• Assist with light underwriting tasks as needed.
• Manage multiple open items simultaneously while maintaining clear, professional communication.

Senior Title Examiner, Account Manager

Insurance

• Produce accurate and professional title commitments.
• Assess risk and liabilities in accordance with policy provisions.
• Perform title searches, verifying and compiling information.
• Examine title orders within company guidelines for insurability.
• Research respective title plant software and analyze documents.
• Prepare an accurate and comprehensive title commitment.
• Provide title examination review of products and services.
• Monitor errors committed by vendor partners and recommend actions.
• Explain chain of title and exceptions to customers and managers.
• Review surveys prepared on properties when applicable.
• Maintain proper production levels and delivery standards.

Residential Examiner

• Reviews/Evaluates/Examines commercial title search documentation, and research and assist resolving all title issues and discrepancies on record based on published underwriting standards, bulletins and guidelines as requested by client or supervisor.
• Prepares and reviews title commitment(s)/pro forma(s), lender closing instructions and contracts to ensure all requirements of the transaction are met.
• Insure that title products are completed in a timely manner and are of the highest quality.
• Works collaboratively with all stakeholders including but not limited to internal operations teams, underwriting, client, outside counsel, and title agent partners.
• Analyze complex contracts and the law to create and administer all necessary processes, spreadsheets, and tracking based on service needs.
• Process and provide support with draw requests and maintain files related to construction.
• Assist with legal research, preparation of documents and related activities required to support commercial files including e-recording and preparing preliminary instructions for disbursements.
• Prepare closing documents; ancillary documents; title related affidavits; pro-forma policies and endorsements.
• Attend to title curative matters and identify requirements of survey exceptions.
• Prepare and issue final title policies, e-recordings and all post closing duties.
• Provides quality customer service, including interacting with customers, real estate agents, surveyors and attorneys.
• Monitors workflow queues and department reports to ensure timely processing of the file through title delivery and closing.
• Successfully meets or exceeds all Company established performance/production metrics as set forth by the Senior Management Team.
• Performs other duties as assigned by supervisor.

Commercial Title Officer

Administration

• Uploading final policies requests.
• Entering orders and performing updates.
• Uploading documents and adding/deleting attachments.
• Typing and issuing final policies.
• Performing delivery functions.
• Importing and exporting from various software.
• Creating invoices and other duties as assigned.
• Issuing short form and long form Owner’s and Lender’s policies for multiple states nationwide.
• Serving as a liaison between the policy team, Westcor Agents and Agency Representatives.
• Reviewing and securing documentation needed to issue title policies.

Policy Administrator

• Title Examiners are responsible for abstracting and examining documents from the public records and providing title opinions based on the facts and documentation.
• Examine title orders within company guidelines to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates and other matters of record
• Analyze & evaluate pertinent record documents for determination of ownership, legal descriptions and any conjunction to title
• Explain chain of title, exceptions, and requirements to customers and managers
• Recognize title defects and formulate curative solution
• Assess risks and liabilities that may jeopardize the company, and bring these matters to the attention of the local title manager, state title manager or underwriter, as appropriate.
• Maintain proper production levels and delivery standards on a daily basis
• Work closely with the customer and management to meet time requirements for options, and assist with answering questions
• Prepare an accurate and compressive title commitment in accordance with company examining and policy procedures
• Perform other duties assigned by manager
• Participates in special projects and miscellaneous duties as assigned by management

Title Examiner III

• The Commercial Examiner searches public records and examines titles to determine legal condition of primarily commercial or industrial property title.
• Copy or summarize recorded documents which affect the condition of title to the property.
• Works independently and uses experience to examine title to real property, ranging in complexity, to determine status and establish chain of title.
• Communicates directly with Title Agents, Lawyers and Paralegals regarding pending transactions.
• Performs title examination and examines the chain of title for a wide range of title orders, primarily commercial/residential.
• Abstracts and analyzes records, such as leases, subleases, liens, judgments, easements, vital statistics, and plot and map books.
• Determines ownership and legal restrictions to verify legal description of property and completeness of records that may cross county lines.
• Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation.
• Prepares initial title commitment documentation based on the application of procedural guidelines.
• Prepares and reviews reports for accuracy.
• May provide underwriting interpretation within established guidelines.

Commercial Title Examiner

General Counsel

• Analyze title insurance risks and underwriting issues
• Provide underwriting solutions to agents, sales team, and title examiners
• Handle residential and limited commercial transactions underwriting
• Present training seminars
• Provide outstanding customer service
• Handle a high volume of inquiries via email and telephone
• Analyze and respond to indemnity requests
• Travel with sales staff for agent visits

Underwriting Counsel

Product Operations

• Support Product Backlog Management by assisting the Product Owner.
• Coordinate and schedule meetings including sprint planning, reviews, and retrospectives.
• Monitor project progress, resource allocation, and task completion using project management tools.
• Maintain updated documentation related to product requirements, user stories, and acceptance criteria.
• Gather feedback from stakeholders and users to inform product development and prioritize enhancements.