Arcsen

QA Engineer

• Review user stories, functional specifications, and acceptance criteria to create detailed manual and automated test cases.
• Develop positive, negative, and edge-case test scenarios for Salesforce configurations and customizations.
• Maintain and update test cases in alignment with sprint changes and evolving requirements.
• Ensure traceability between requirements and test cases.
• Execute manual test cases to validate:
• - Standard Salesforce functionality (e.g., Sales Cloud, Service Cloud features)
• - Custom objects, fields, validation rules, and Flows
• - Apex classes, triggers, and Lightning components
• - Reports, dashboards, and security configurations
• - Integrations between Salesforce and external systems
• Perform functional, regression, smoke, and integration testing.
• Identify, document, and retest defects with clear reproduction steps and supporting evidence.
• Validate bug fixes and confirm readiness for deployment.
• Develop and maintain automated test scripts for Salesforce applications using approved automation tools (e.g., Selenium, Provar, or similar platforms).
• Contribute to regression automation suites to improve test efficiency and coverage.
• Support automation execution as part of CI/CD pipelines.
• Continuously improve automation coverage under guidance from senior team members.
• Log, track, and retest defects using JIRA.
• Clearly document expected vs. actual results and maintain structured defect records.
• Provide updates on testing progress, defect status, and release readiness.
• Work closely with Solution Engineers to validate functionality and clarify system behavior.
• Participate in Agile ceremonies including daily stand-ups, sprint reviews, and retrospectives.
• Support User Acceptance Testing (UAT) cycles and assist in validating client feedback.
• Ensure delivered solutions align with documented business requirements.
• Develop foundational knowledge of:
• - Salesforce data model and relationships
• - Security model (profiles, roles, permission sets)
• - Salesforce automation tools (Flows)
• Stay updated on Salesforce seasonal releases and platform enhancements.
• Strengthen knowledge of automation frameworks and QA best practices.

Associate Quality Assurance Consultant – Salesforce