Archer

Customer Success Manager

• Account Management: Establish and nurture strong relationships with key university contacts, maintaining regular communication and follow-ups.
• Serve as the primary point of contact for institutional partners, addressing their concerns, providing support, and ensuring a positive customer experience.
• Utilize CRM dashboards on Monday.com and Hubspot to track progress and communication.
• Create detailed project plans, timelines, and milestones for successful implementation.
• Define clear objectives and outcomes for each phase of the implementation process.
• Communicate with institutions via email to facilitate onboarding and provide support.
• Conduct needs assessments to understand the specific requirements and expectations of each university.
• Identify potential challenges and barriers to successful implementation.
• Build strong relationships with key university stakeholders, including deans, faculty, IT staff, and administrators.
• Develop and deliver training programs and workshops to familiarize educators with our learning and assessment products.
• Ensure educators can effectively navigate, use, and integrate the software into their teaching methods.
• Collaborate with institutional partners to customize the product to meet their specific curriculum and assessment needs.
• Provide guidance on optimizing learner engagement.
• Help institutional partners integrate assessment tools and quizzes from review products into their courses.
• Equip educators to effectively track and analyze learner performance and product usage.
• Host kick-off calls for learners from institutional partners, providing information and support to ensure a smooth start.
• Collaborate with the sales, product, and academic success teams to ensure a seamless transition and ongoing support.

Academic Success Manager

DevOps Engineer

• Deploy large-scale closed-loop simulations to cloud computing resources
• Develop tools to efficiently analyze and display results from large batch simulations
• Build and manage the infrastructure that enables Model-Based Design for flight software and simulation models
• Work closely with Avionics engineers to define generated code interfaces for GNC software
• Manage and grow the Continuous Integration system including Model-In-Loop, Software-In-Loop, and Hardware-In-Loop testing
• Develop tools to interface with data pipelines for processing simulation and flight test data
• Develop internal capability to quickly and effectively analyze data from multiple flights
• Develop the infrastructure to support certification activities (e.g., support traceability, automating test activities for verifying requirements, and generating proper documentation)
• Develop and maintain AI Tools (skills, Agents, workflows) to improve productivity

Senior GNC Engineer, DevOps

Content Marketing Manager

• Develop and own a comprehensive content strategy aligned with growth, acquisition, and retention goals
• Build and manage an editorial calendar across blog, email, SMS, and web content
• Identify high-impact content opportunities through keyword research, audience insights, and competitive analysis
• Lead creation of high-quality, engaging content (blogs, guides, landing pages, email campaigns, SMS copy, video scripts, etc.)
• Partner with internal subject matter experts (nursing educators, clinicians) to translate complex topics into clear, compelling content for students
• Help refine website copy, including landing pages, product pages, and conversion flows
• Translate product features and updates into clear, benefit-driven messaging that resonates with students
• Support product launches and feature rollouts with compelling content and positioning
• Ensure consistency of voice, messaging, and value propositions across all customer touchpoints
• Support lifecycle marketing initiatives by writing and optimizing email and SMS campaigns across the user journey (lead nurture, onboarding, engagement, retention, and reactivation)
• Partner with growth and lifecycle teams to develop messaging frameworks and campaign themes
• Optimize content for conversion, engagement, and retention metrics (open rate, CTR, activation, etc.)
• Contribute to testing strategies (A/B testing subject lines, messaging, timing, and formats) to improve performance
• Partner with the SEO Specialist to execute on keyword strategy, on-page optimization, and content audits
• Create and optimize content to drive organic traffic, rankings, and conversions
• Continuously improve content performance through data-driven insights
• Collaborate with the Senior Social Media Manager to adapt and distribute content across social channels
• Support paid and lifecycle efforts by developing content that can be repurposed across campaigns
• Track and report on content performance (traffic, engagement, conversion rates, lifecycle impact)
• Run experiments (A/B testing, messaging variations, content formats) to improve outcomes
• Continuously refine content strategy based on data and user behavior

Solutions Engineer

• Design comprehensive MES architecture solutions aligned with business requirements
• Define system interfaces, data flows, and integration points with ERP, WMS, SCADA, and other enterprise systems
• Develop technical specifications, system blueprints, and implementation roadmaps
• Ensure scalability, reliability, and performance of MES solutions
• Lead MES implementation projects from conception to deployment
• Configure and customize MES platforms (COTS or Custom Developed Solutions)
• Integrate manufacturing systems with databases, PLCs, HMIs, and IoT devices
• Develop APIs and middleware solutions requirements for seamless data exchange
• Analyze manufacturing workflows and identify optimization opportunities
• Design solutions for production tracking, quality management, and inventory control
• Implement real-time manufacturing dashboards and reporting systems
• Support lean manufacturing and continuous improvement initiatives
• Collaborate with cross-functional teams including IT, operations, and engineering
• Provide technical guidance to development teams and system administrators
• Establish best practices for MES development and maintenance
• Mentor junior team members and conduct technical reviews

MES Solution Engineer

Engineer

• Work on the verification and validation of safety-critical software components for the aircraft battery management system (BMS) in accordance with DO-178C standards.
• Design, develop, and document comprehensive test plans, test cases, and test procedures derived from high-level and low-level software requirements.
• Execute Software-in-the-Loop (SIL) and Hardware-in-the-Loop (HIL) testing to verify battery algorithms and low-level drivers.
• Identify, document, and track software defects using automated tracking systems; collaborate with embedded developers to analyze root causes and verify fixes.
• Develop and maintain automated test scripts and frameworks (C/C++, Python) to improve testing efficiency and coverage.
• Design and execute tests to verify software fault detection and diagnostic algorithms, including insulation breakdown, short circuits, and sensor failures.
• Analyze sensor data (cell voltages, pack current) and test results to ensure accurate state estimation and protection function performance.
• Participate in software audits and reviews to ensure all verification activities comply with DO-178C certification requirements.

Battery Verification Engineer

Engineering Manager

• Lead a high-performing team of engineers focused on delivering transformative solutions leveraging AI/ML
• Define and drive the innovation engineering roadmap
• Lead, mentor, and grow a team of engineers
• Architect and build AI-powered solutions including autonomous agents and intelligent workflows
• Operate as a player/coach, contributing production-quality code
• Champion a rapid prototyping and MVP-driven development approach
• Partner cross-functionally with stakeholders to deliver solutions
• Stay at the forefront of AI/ML advancements

Head of Engineering, Innovation Lab

Operations

• Monitor, analyze, and report on technology spending across various cost centers, including cloud infrastructure (AWS, Azure, GCP, etc.), Datadog licensing, and usage of LLM APIs/services.
• Develop and maintain detailed monthly financial reports and dashboards for leadership, providing clear insights into spend trends, variances, and optimization opportunities.
• Collaborate with engineering and product teams to implement cost-saving initiatives, such as identifying underutilized resources, negotiating reserved instance commitments, and optimizing service architectures.
• Establish and track key FinOps metrics (e.g., unit cost, utilization rate, efficiency gains) and drive accountability for spending.
• Conduct monthly deep-dive analyses on significant cost drivers, making actionable recommendations for adjustment and optimization.
• Administer and configure FinOps tools and platforms to ensure accurate cost allocation, showback/chargeback mechanisms, and real-time visibility into spending.
• Develop and maintain custom scripts and automation workflows to enforce spending policies and manage resource lifecycles (e.g., auto-shutdown of non-production environments).
• Standardize and streamline reporting processes, leveraging data visualization tools to present complex financial data simply and effectively.
• Assist in the evaluation, negotiation, and renewal processes for technology contracts, including cloud enterprise agreements, Datadog licenses, and LLM service subscriptions.
• Work closely with procurement and legal teams to ensure contracts align with business needs and financial objectives, focusing on optimal pricing and usage tiers.
• Monitor vendor performance against contractual agreements and track realization of anticipated savings.
• Establish and champion FinOps best practices and governance frameworks across engineering and finance teams.
• Develop and deliver training and documentation to educate teams on cost management tools, cloud pricing models, and optimization techniques.
• Act as a central point of contact for all cloud, Datadog, and LLM spending inquiries.

Senior FinOps

Account Manager

• Serve as the day-to-day lead and primary point of contact for university partners
• Manage all regular communication and foster high-level partner satisfaction
• Lead the daily execution of project plans
• Develop and manage annual marketing and enrollment budgets
• Maintain a deep understanding of the evolving online higher education landscape
• Act as the liaison between university contacts and internal teams
• Lead comprehensive term business reviews
• Monitor multi-channel performance
• Serve as the primary escalation point for partner concerns
• Support the Managing Director in the contract renewal and SOW process
• Work with cross-functional teams to align resources
• Communicate account performance to executive leadership

Partnership Manager

• Create and review drawings, define project plans, procure parts, materials and equipment
• Manage suppliers to design test fixtures and execute test programs
• Create instrumentation definition, calibrate instrumentation, and install instrumentation
• Lead small test teams to drive programs to completion
• Collaborate multi-disciplinary teams including design, loads, M&P, and analysis teams to define tests which validate design details
• Develop and review company and FAA test plans and test reports for static and fatigue testing
• Collect and analyze data from testing
• Design test stands, fixtures, DAQs
• Define testing procedures, SOPs, and best practices
• Enforce safety and test protocol in the structural test lab

Senior Structural Analysis Engineer, Test

• As a member of our Certification team you will report to the Sr. Manager of Certification Engineering and help guide the certification efforts for our first certified aircraft.
• Coordinate and support certification activities for the assigned Engineering teams
• Establish compliance strategies for certification including methods of compliance to FAA regulations
• Work directly with the teams to establish relevant designs, development, and certification plans for Type Certification
• Act as liaison between the teams and FAA Designated Engineering Representatives (DERs)
• Communicate regulatory requirements in a clear and concise manner to the teams and other Archer teams to ensure all stakeholders understand the scope of compliance activities
• Ensure appropriate methods of compliance are selected and adhered to
• Lead the development, authoring, review, and execution of certification plans
• Assist with planning and execution of development and certification test campaigns, including coordination of Conformity Inspections, DER witnessing, and test results documentation
• Review designs and documentation with DERs to ensure compliance with airworthiness standards
• Support meetings with regulatory authorities; prepare briefing materials, and ensure completion of action items
• Collaborate with other members of the certification team to develop integrated aircraft level planning

Staff Flight Control Certification Engineer

Content Writer

• Partner with our internal product and nursing teams following our QBank analysis to build a plan for question revision, focusing on strengthening clinical reasoning, prioritization and acuity-based decision-making.
• Develop new, original CCRN-style board questions to address content requirements and ensure coverage aligns with the updated CCRN test plan and exam blueprint.
• Ensure alignment of all questions with current critical care standards and evidence-based practice
• Partner with our Editorial team who will provide guidance and feedback to iterate and improve question quality.

Item Writer – Critical Care Registered Nurse

• Design and implement control algorithms for electric propulsion systems using embedded C code.
• Develop and optimize resonant converter control designs to maximize power efficiency and system reliability.
• Integrate and validate power electronics components, with a focus on DC-DC converters, within propulsion systems.
• Conduct simulations, hardware-in-the-loop (HIL) testing, and system validation to meet stringent aerospace performance standards.
• Work closely with electrical, mechanical, and software teams to troubleshoot and enhance propulsion control performance.
• Document technical designs, test results, and software iterations while adhering to aerospace development processes.
• Support the integration and testing of propulsion systems during prototype development and flight test phases.
• Contribute to the continuous improvement of control strategies aligned with Archer’s mission of sustainable aviation.