Operations Associate
Arch Capital Group Ltd.
full-time
Posted on:
Location Type: Remote
Location: Minnesota • North Dakota • United States
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Salary
💰 $55,300 - $71,910 per year
About the role
- Assist in the entry, validation, and reconciliation of premium data from agents and brokers.
- Support the processing of premium adjustments and commission calculations under the guidance of senior team members.
- Support billing processing with entry into applicable systems.
- Monitor incoming payments and assist in verifying the accuracy of cash application records.
- Help prepare reports and documentation for internal use and external audits.
- Communicate with internal stakeholders to resolve basic discrepancies or data issues.
- Maintain accurate records and follow established procedures to ensure compliance and consistency.
- Participate in training and development activities to build knowledge of insurance operations and systems.
- Support process improvement initiatives by identifying inefficiencies and suggesting enhancements.
Requirements
- Associate’s or Bachelor’s degree in Business, Finance, Insurance, or a related field preferred
- 6 months to 3 years of experience in insurance (operations), finance, or administrative operations
- Loss sensitive adjustment experience preferred, but not required
- Internship or coursework related to insurance or financial services is a plus
- Strong attention to detail and accuracy
- Basic analytical and problem-solving skills
- Effective written and verbal communication
- Ability to work collaboratively in a team environment
- Eagerness to learn and grow in a fast-paced operational setting
- Proficiency in Microsoft Excel and willingness to learn new tools and systems
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydata validationpremium reconciliationcommission calculationsbilling processingcash applicationreport preparationinsurance operationsprocess improvementanalytical skills
Soft Skills
attention to detailproblem-solvingwritten communicationverbal communicationcollaborationeagerness to learnadaptabilityteamworkorganizational skillsinitiative
Certifications
Associate’s degreeBachelor’s degreeinsurance certificationfinance certificationadministrative operations certificationrelated field certificationinternship experiencecoursework in insurancecoursework in financial servicesprofessional development courses