Delivery Manager
Arch Capital Group Ltd.
full-time
Posted on:
Location Type: Office
Location: Manchester • United Kingdom
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About the role
- Lead the overall deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
- Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business unit experts).
- Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
- Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes).
- Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative.
- Guide training and problem solving workshops with senior managers & teams.
- Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
- Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
- Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
- Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Coach & mentor AMS staff on LEAN practice and tactics, and guide the evolution of AMS playbook.
Requirements
- 5+ Years as a lean practitioner with demonstrated success in supporting change.
- Financial Services and an understanding of Operational Management Practices.
- Development & Implementation of Lean / Continuous improvement initiatives.
- Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment.
- Academic qualifications; Degree preferred.
- Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
- Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Lean TransformationContinuous ImprovementLean/Problem Solving toolsValue Stream MappingPerformance EvaluationCoachingMentoringChange ManagementOperational Management PracticesProcess Improvement
Soft skills
LeadershipPartnership DevelopmentCommunicationCoachingFacilitationCollaborationProblem SolvingTrainingAccountabilityStrategic Thinking
Certifications
LSS Black BeltLean Competency SystemPrince2Scrum MasterAgile PM