Vice President, Government Affairs
First American
AVP, Business Solutions
Arch Capital Group Ltd.
full-time
Posted on:
Location Type: Remote
Location: Remote • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $98,000 - $132,000 per year
Job Level
Lead
Tech Stack
Guidewire
About the role
- Partner with Strategic Ops leaders, cross-functional partners and key stakeholders to help drive strategic priorities across the enterprise, analyze customer/employee journeys, and identify improvement opportunities
- Partner to identify Operational and Tech initiatives required to support UW across the enterprise
- Partner with IT and various UW leaders across the enterprise to define the short- and long-term Ops and Tech roadmap
- Partner to incorporate Strategic Analytics capabilities into Operations workflows across the organization
- Advise on transformation initiative prioritizations by providing an enterprise-wide perspective
- Drive business desires, outcomes and requirements and act as the glue between UW and IT
- Bring market insights on leading practices to inform business priorities across the organization
- Partner to drive improvement in the CX/EX journeys, including partnering with Strategic Analytics to provide input to UI/UX
- Partner to implement technology and analytics-enabled workflows in collaboration with IT, SA, and other enabling functions as needed
- Partner with IT and Lean Deployment Specialists to implement automation strategies and other technology-driven workflows
- Partner with IT and stakeholders to review and provide feedback on IT value generation Triangulation CoE
- Participate in the development of the Triangulation COE muscle and position the CoE to act as a central point for people, process, tech and data to support enterprise-wide business objectives.
- Partner in cross-functional problem-solving across IT, Data, Strategic Analytics, and other functions
Requirements
- Proven experience in the development of large scale commercial and specialty Underwriting Systems (DuckCreek, Guidewire, Unqork, UW Platforms, etc.) and demonstrated value creation and business outcomes
- Excellent written and oral communication skills, including the ability to influence and present complex information to varying stakeholder groups
- Effective communication of enterprise strategy and operational plan to stakeholders and operational enablers across the org
- Ability to convey complex, technical concepts to non-technical audiences
- Ability to discern operational and tech implications of strategic business plans
- Ability to partner with underwriting, technology and analytics to deliver solutions that meet customer & business needs
- Experience documenting strategic requirements and identifying opportunities to improve customer and employee journeys
- Must demonstrate proficiency in Teamwork and Interpersonal Skills, Communication, Technical, Problem Solving and Service Skills
- Self-starter demonstrating flexibility, accountability, and adaptability
- Familiarity with Process Mapping, Lean Process Improvement principles, and Agile frameworks
- Experience partnering with IT development teams in Agile delivery & execution through software development lifecycle, Product Management and Agile/Scrum framework
- Deep understanding of insurance product lifecycle
- Certified Scrum Product Owner, preferred
- Proficiency with Image Right, Policy Decisions Evolution and Policy Writer are a plus.
- Experience in consulting or working at large commercial insurers.
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
- and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Underwriting SystemsDuckCreekGuidewireUnqorkProcess MappingLean Process ImprovementAgile frameworksAgile deliveryProduct ManagementSoftware Development Lifecycle
Soft skills
communicationinterpersonal skillsproblem solvingflexibilityaccountabilityadaptabilityinfluencepresentation skillsteamworkcustomer service
Certifications
Certified Scrum Product Owner
