Lead a team of investigators, clinical and coding reviewers, and analysts dedicated to detecting, preventing, and correcting fraud, waste, and abuse ("FWA") in healthcare billing through investigation and coordination with internal and external stakeholders
Responsible for designing and executing strategies that ensure high-quality, timely, value-generating FWA investigations in compliance with legal, regulatory, and contractual requirements
Provide oversight of FWA investigative activity affecting Centene's markets and products and partners closely with colleagues throughout the business, as well as external stakeholders, including law enforcement
Lead and support enterprise-wide SIU team that detects, investigates, and mitigates FWA across all business lines
Develop and execute a forward-looking FWA investigation strategy aligned with regulatory obligations and business priorities
Partner with colleagues in Compliance and Legal to ensure investigations and reporting meet federal and state mandates, including CMS and state Medicaid program requirements
Oversee the intake, triage, investigation, and resolution of suspected FWA cases
Drive implementation of technology and analytics tools to proactively identify risk patterns and trends
Establish KPIs and operational dashboards to monitor team performance, ensure case quality, and promote efficiency
Maintain clear documentation and governance frameworks for SIU operations and decision-making
Stay apprised of FWA-related developments and trends in the healthcare industry and share actionable knowledge and guidance with colleagues to help defend Centene and its members and customers against FWA
Serve as a trusted partner to market, product, and operational leadership to assist in identifying vulnerabilities and embedding FWA prevention controls in key processes
Cultivate external partnerships with regulators, state and federal law enforcement, and national FWA coalitions to share insights and align on best practices
Ensure timely and accurate reporting of FWA metrics and case data to appropriate regulatory bodies and Centene’s executive leadership
Act as a member of the Compliance Department leadership team and participate in policy development, training, communication, planning, and other departmental leadership activities
Represent the SIU at audit, board, and regulatory meetings as appropriate
Demonstrate Centene’s core values of Accountability, Curiosity, Courage, Trust, and Service in day-to-day communication and action
Requirements
Bachelor’s degree in business administration, Healthcare Administration, Law, or related field required
Master’s degree in business administration, Healthcare Administration, Law, related field or Juris Doctor (JD) preferred
10+ years progressive experience in fraud investigations, healthcare compliance, or regulatory enforcement required
Significant experience managing large-scale FWA programs in a health plan, payer, government agency, or consulting firm required
Deep knowledge of federal and state health programs (Medicare, Medicaid) and FWA regulatory frameworks (e.g., CMS, SIU mandates) required
Proven leadership experience with cross-functional teams, external regulators, and law enforcement entities required
Strong data literacy and familiarity with fraud analytics tools and methodologies required
Excellent executive communication, risk judgment, and ethical decision-making skills required
Experience leading SIU operations in a multi-state or national managed care organization preferred
Ability to operate effectively in a complex, matrixed environment preferred
Track record of innovation in fraud detection and use of emerging technologies preferred
Deep commitment to Centene’s mission of transforming the health of the community, one person at a time preferred
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Bachelor’s degreeMaster’s degreeJuris Doctor (JD)certifications in healthcare compliancecertifications in fraud examinationcertifications in data analyticscertifications in risk managementcertifications in project managementcertifications in leadershipcertifications in healthcare administration