Clinical Team Manager
Elara Capital
Release Manager
Arch Capital Group Ltd.
full-time
Posted on:
Location Type: Hybrid
Location: Raleigh • Connecticut, New Jersey, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $115,000 - $145,000 per year
Job Level
SeniorLead
Tech Stack
ServiceNow
About the role
- The Release Manager leads a cross-functional team to ensure the stability, quality, and continuous improvement of business-critical platforms
- Oversee the full software release lifecycle—from development through deployment and post-release monitoring
- Partner with business, QA, DevOps, and product teams to resolve production issues and drive automation
- Coordinate and oversee the entire software release lifecycle, from development and testing to deployment and post-release monitoring
- Manage a team of engineers, business analysts, and QA, ensuring all reported issues are filed, assigned, and resolved promptly
- Provide dashboards, reports, and updates to senior management on environment and release status, leveraging operational dashboards as needed
- Conduct post-release reviews to capture lessons learned, monitor system stability, and drive continuous improvement in release processes
Requirements
- Bachelor’s degree in Computer Science/Engineering or related field
- 7+ years of experience in software development or engineering management
- 3+ years of experience in agile program or project management roles
- Strong understanding of Agile frameworks (Scrum, SAFe, Kanban)
- Solid technical background in software development, production support, and release management
- Familiarity with CI/CD pipelines, DevOps practices, and test automation tools
- Experience with ServiceNow or similar issue tracking platforms is highly desirable
- Knowledge of the P&C insurance domain is a plus
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software developmentrelease managementagile program managementproject managementCI/CD pipelinestest automationproduction supportScrumSAFeKanban
Soft skills
leadershipcommunicationteam managementproblem-solvingcollaborationcontinuous improvementreportingdashboardsissue resolutioncross-functional teamwork
